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516 Reviews of Toyota of Gladstone - Service Center
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October 11, 2019
Professional Service Scheduled annual service was exactly as described; in at 1:00, out by 2:00. The waiting area is clean, bright, spacious and quiet allowing for a relax Scheduled annual service was exactly as described; in at 1:00, out by 2:00. The waiting area is clean, bright, spacious and quiet allowing for a relaxing and/or productive wait. Mike even showed me how to increase the voice volume on the navigation app and improve the voice recognition feature. More
by CJ
Employees Worked With
Mike Hill
October 10, 2019
Service was quick and the people were super friendly as usual!! Always a great experience and they always go above and beyond. Thank you so much usual!! Always a great experience and they always go above and beyond. Thank you so much More
by Marlee Chovich
Employees Worked With
Mike Hill
October 09, 2019
The service department couldn't be more helpful, courteous, friendly and kind. Vehicle inspection appears thorough and complete. So far I am very pleased with my experience there. courteous, friendly and kind. Vehicle inspection appears thorough and complete. So far I am very pleased with my experience there. More
by Allie
Employees Worked With
Parker, Kyle
October 09, 2019
Gladstone Toyota is a great place to take my car in for its service. The waiting room is very comfortable and everyone there is professional and polite . And I give Dom 10 stars! its service. The waiting room is very comfortable and everyone there is professional and polite . And I give Dom 10 stars! More
by Kim
Employees Worked With
Dominique Channel
October 08, 2019
Appreciate your Professionalism I appreciate the value Gladstone puts on my time. The check in is very efficient, communication from all personnel is clear and professional. Thanks I appreciate the value Gladstone puts on my time. The check in is very efficient, communication from all personnel is clear and professional. Thanks for making a maintenance visit be as "painless" as possible. More
by Leslie J
Employees Worked With
Austin
October 06, 2019
Do not trust anything this service department tells you! The service department of Toyota Gladstone Toyota should not be trusted. They lie and tell you they performed an inspection on your vehicle and that i The service department of Toyota Gladstone Toyota should not be trusted. They lie and tell you they performed an inspection on your vehicle and that it was ok, when I TOLD them upon arriving, for my appointment that something was not working. So, how do I trust them with anything they ever tell me? More
by Gwynkirk
Employees Worked With
Do not know the names checked in by one gentleman and checked out by another
October 05, 2019
Scheduled service Toyota Gladstone makes it a nice environment so I don't mind waiting while my car is being serviced. I get right in and find a comfortable seat. If Toyota Gladstone makes it a nice environment so I don't mind waiting while my car is being serviced. I get right in and find a comfortable seat. If Kenny and Dave aren't too busy they always have time to say hi and chat for a few minutes. More
by aklinger
Employees Worked With
Michael in Service, David Elder, Kenny Khzam
October 03, 2019
As always, service is top notch As stated in the title, service at Gladstone Toyota is top notch. I have scheduled my oil change few days prior, upon arrival, I didn't have to wait m As stated in the title, service at Gladstone Toyota is top notch. I have scheduled my oil change few days prior, upon arrival, I didn't have to wait more than 1 hour to get everything done I asked for. Provided with a summary of tire pressure and break pads. No nonsense service, no push to buy something I didn't have to do on my vehicle. Thank you! More
by Mike
Employees Worked With
Garrett Griffith
October 02, 2019
My only complaint is they would not update the GPS system unless we paid $199.00 - and we are leasing the vehicle!!! Why should we have to pay for this service? The built in GPS system is wrong so often and unless we paid $199.00 - and we are leasing the vehicle!!! Why should we have to pay for this service? The built in GPS system is wrong so often and not very user friendly. More
by Me
Employees Worked With
Garrett Griffith
October 02, 2019
Great friendly service Loved the way I was greeted, treated by all. You need to add more names to the Service category - listing only 1 guy???? sounds as though he is the o Loved the way I was greeted, treated by all. You need to add more names to the Service category - listing only 1 guy???? sounds as though he is the only working?? More
by blandod
Employees Worked With
Sergio ?,
