Toyota of Gladstone - Service Center

good service great service. i have been going to your dealership for service since I purchased my 1st Prius in 2008. Always great service. thank you Austin and Mik great service. i have been going to your dealership for service since I purchased my 1st Prius in 2008. Always great service. thank you Austin and Mike. More

Friendly service Was greeted quickly and with a friendly conversation, and Kyle is very helpful by explaining exactly what was done and what needs to be done in the ne Was greeted quickly and with a friendly conversation, and Kyle is very helpful by explaining exactly what was done and what needs to be done in the next visit. More

Quick and efficient Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday e Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday evening. More

Many Vital Electrical Functions on Car Were Inoperable. Problem was diagnosed in a reasonable amount of time and issue resolved. It was a little more expensive that what I expected to pay (broken electrica Problem was diagnosed in a reasonable amount of time and issue resolved. It was a little more expensive that what I expected to pay (broken electrical wire shorting out causing multiple blown fuses) but far less than it could have been. (Cost of a new hybrid battery). Kyle, the Team Service Manager, was absolutely great!!! More

Excellent Service I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. The service team in Gladstone is exceptional! More

Respect The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. They make you feel that your vehicle is in safe hands. Thank you for another very professional experience. -Neal More

Great service from this team! Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the rear wiper blade replaced and was not available when I returned to pick up the car. I spoke with another person who helped me get that done and check out. He too was very courteous and helped resolve the wiper blade issue. More

105,000 mile checkup We arrived at 7pm, and was told we would be out by 8. Perfect. A little while later we were told they found something else and if we wanted that done We arrived at 7pm, and was told we would be out by 8. Perfect. A little while later we were told they found something else and if we wanted that done, it would take a little longer or we could come back another time. We opted to stay and get it done. Great customer service! More

Good save! The online system got my tire order, but lost the appointment. They were still able to get me in right away...smooth sailing after that! The online system got my tire order, but lost the appointment. They were still able to get me in right away...smooth sailing after that! More

Expedited I needed to replace a front headlamp bulb. I drove in, waited about 35-40 minutes, and drove out with my new bulb. I appreciated the efficiency the st I needed to replace a front headlamp bulb. I drove in, waited about 35-40 minutes, and drove out with my new bulb. I appreciated the efficiency the staff provided. More