Toyota of Gladstone - Service Center

Jenny has been my service manager for a number of years now. She is GREAT at her job and always pleasant to visit with. I appreciate how she can relate to me as a female car owner and explain services to now. She is GREAT at her job and always pleasant to visit with. I appreciate how she can relate to me as a female car owner and explain services to me in a "language" I can understand.:-) She is the best! More

Peggy has been my service manager for many years. She is very professional, curtious, helpful and is one of my main reasons for getting all three of my toyotas serviced at this dealership. Most of the serv very professional, curtious, helpful and is one of my main reasons for getting all three of my toyotas serviced at this dealership. Most of the service I feel is reasonable in price; but, some are absolutely rediculously high. Overall I have had a great experience with this Toyota dealership. More

I purchased my Honda Element from this dealership, and later I found it had a cracked engine block. My extended warranty did not cover this repair, so the dealership decided to replace the engine with a later I found it had a cracked engine block. My extended warranty did not cover this repair, so the dealership decided to replace the engine with another used one. The engine they replaced it needed a new part, so they ordered it and didn't charge me a dime for any the repairs. They paid for my rental car too. Jenny was helpful from beginning to end. She kept me informed and was so nice to work with. Jenny made my experience excellent from beginning to end. She works with the purple team and I recommend her and the dealership to everyone now. They will took good care of me and will do the same for you! More

I have had another good experience at Toyota of Gladstone. The service is always friendly and they go out of the way to take care of me. They delivery me home and then pick me up when the car is Gladstone. The service is always friendly and they go out of the way to take care of me. They delivery me home and then pick me up when the car is serviced. This is exptremely important for me as many times I do not have any other way to get my car back home. They also help me think through what I specifically need for my car each time I visit. Peggy is great. More

I have been coming to Toyota of Gladstone for many years both for purchase of a vehicle as well as service. I live in North Portland so it is quite a drive but very worth the effort. This dealership is th both for purchase of a vehicle as well as service. I live in North Portland so it is quite a drive but very worth the effort. This dealership is the best. I have had superior assistance both from sales and service. I have recommended them to several people looking for a new/used vehicle and will continue to do so. More

Well not only were the staff friendly, but also very knowledgable. The service department went above and beyond in showing me what was needed to be replaced. Not just telling me what needed to be done b knowledgable. The service department went above and beyond in showing me what was needed to be replaced. Not just telling me what needed to be done but actually showing me. You just dont see this kind of service anymore. They also do very detailed inspections to make sure that the vehicle is in great working condition. Fast service, friendly faces, and very knowledgable. What more can I say? More

I took my Sienna 2004 for the service today. I really enjoyed even waiting for an hour half at waiting room. They have little refreshment and coffee. The people are very friendly and delightful. The s enjoyed even waiting for an hour half at waiting room. They have little refreshment and coffee. The people are very friendly and delightful. The service quality they've done is not the first time and alway no problems at all. They work hard and they are trying to give their customers the high quality, the best service. More

I CONTINUE TO GO FOR ALL SERVCIE FOR ALL 3 OF MY TOYOTA VEHICLES DUE TO THE OUTSTANDING SERVICE I HAVE RECEIVED OVER THE YEARS FROM JENNY IN THE SERVICE DEPARTMENT. SHE IS ALWAYS FRIENDLY, HAPPY AND KEEPS VEHICLES DUE TO THE OUTSTANDING SERVICE I HAVE RECEIVED OVER THE YEARS FROM JENNY IN THE SERVICE DEPARTMENT. SHE IS ALWAYS FRIENDLY, HAPPY AND KEEPS ME UP TO DATE THROUGH EACH STEP OF THE SERVICE. I HAVE YET TO BE SURPRISED OVER THE PRICE OR A TYPE OF SERVICE PERFORMED. ALL OF THE EMPLOYEES HAVE ALWAYS MADE TIME FOR ME EVEN WHEN I JUST HAD A QUESTION OR NEEDED SOMETHING TO BE LOOKED AT. I AM ALWAYS ABLE TO GET IN WITHOUT HAVING TO WAIT A LONG PERIOD OF TIME LIKE I HAVE HAD WITH OTHER DEALERSHIPS. WAY TO GO JENNY!! More

I have given the above marked dealership rating be cause of my complete satisfaction with the service work done on my 2007 Camry. I have used the Toyota of Gladstone dealership for over 10 years. The servic of my complete satisfaction with the service work done on my 2007 Camry. I have used the Toyota of Gladstone dealership for over 10 years. The service representative Peggy Mabon is the person I always work with because of her great knowledge and very pleasant personality. More

Jenny Rhodes has been our service coordinator for the entire time we have owned our Prius. She is spectacular - always a smile on her face and handles the details of our service visits with ease. She mak entire time we have owned our Prius. She is spectacular - always a smile on her face and handles the details of our service visits with ease. She makes it easy to understand the service work that will be performed, never pressures us to do more than necessary and always has the car ready when she promises. She is spectacular! More