Toyota of Goldsboro

Great purchase experience Dealership, sales assoc, and others were very straight forward, personable, knowledgable, and accommodating during the purchase process. No pressure Dealership, sales assoc, and others were very straight forward, personable, knowledgable, and accommodating during the purchase process. No pressure sales. I’ve purchased several Toyotas at TOG and highly reccomend them! More

Pathetic service dept Don't buy from Toyota of Goldsboro. Sales dept is okay but once you buy, your screwed and stuck dealing with horrible service dept with employees who Don't buy from Toyota of Goldsboro. Sales dept is okay but once you buy, your screwed and stuck dealing with horrible service dept with employees who obviously hate their jobs. I bought new truck, it took 3 trips to service to get running boards installed, they even tried to put running boards on that had obvious damages, a large scratch on them on my new truck. Dropped my truck off at 8am today for oil change, told them I would be back to pick up at 11am, the truck isn't ready and here I sit wasting my time and lunch break from work. Go to Massey Toyota in Kinston if you want to be treated like an actual valued customer. More

Inept Service Department Scheduled a post purchase service appointment after "we owe" parts arrived at dealership. Despite three calls the night prior to confirm service appo Scheduled a post purchase service appointment after "we owe" parts arrived at dealership. Despite three calls the night prior to confirm service appointment details the service manager refused to install "we owe" parts and seat covers that salesperson had agreeded to do. Arrived five minutes prior to appointment and after two hours and 40 minutes no work had be done. Expressly told service manager of time constraints and work to be done. Service manager just told us to "sit in the loaner car" that was provided as the the car sat unattended in the parking lot. A thirty minute job not done in two and a half hours of waiting. Took car home (an hour drive) and had to reschedule. Totally unprofessional. More

Great experience Everyone there was awesome got the car I wanted at the price I wanted.. Jonathan was amazing.. He made sure I was getting what I wanted and made the p Everyone there was awesome got the car I wanted at the price I wanted.. Jonathan was amazing.. He made sure I was getting what I wanted and made the process smooth and easy.. I will definitely recommend people to go there and I will be back when I'm ready for something new! More

Great Experience! Purchased a lot of vehicles in my life and usually dread the experience but this was far different than a lot of my other purchase's. Salesman was gre Purchased a lot of vehicles in my life and usually dread the experience but this was far different than a lot of my other purchase's. Salesman was great and very helpful and knew his product. Dealership was nice and the other staff members I encountered were very friendly. I have already recommended a friend to check it out. She is looking a new Avalon. More

Buying a new car This was the 5th Camry purchased from this dealership Vinny was my salesperson and he was absolutely great. He was patient, helped me find the color This was the 5th Camry purchased from this dealership Vinny was my salesperson and he was absolutely great. He was patient, helped me find the color of car I wanted, very informative about the car, I had gone in thinking I just needed a repair but found that my head gasket was gone. Tammy in the service department was excellent, very understanding and led me to Vinny for his help in purchasing the car. I can't say enough about both of them in dealing with people - both really care about their customers and I would recommend them to anyone. Both Tammy and Vinny are great assets to this dealership. Because of them, that is why I keep coming back to this dealership and also why all my service on all my past Camrys have been done at the dealership. More

great! As a first time buyer, I had a great experience. Friendly associates and great service. Buying process was quick and easy. Would definitely recommend As a first time buyer, I had a great experience. Friendly associates and great service. Buying process was quick and easy. Would definitely recommend to friends. More

Simply amazing! Vinny Abraham was absolutely the true professional! He handled every detail and made the transaction as easy as possible. This was the smoothest veh Vinny Abraham was absolutely the true professional! He handled every detail and made the transaction as easy as possible. This was the smoothest vehicle transaction in my lifetime! More

Efficient and communicative sales staff Quick response in regard to sales inquiry. Good communication. Car was ready on time. One item needed to be fixed and was agreed on at point of sale. Quick response in regard to sales inquiry. Good communication. Car was ready on time. One item needed to be fixed and was agreed on at point of sale. While the repair took longer than originally estimated , I appreciated the use of a loaner and the good communication regarding the repair and updates More

Very pleased, and very satisfied Pleased with over all service,salesman very knowledgeable, my third automobile I have purchased from this dealer ship, all ways get the best deal in t Pleased with over all service,salesman very knowledgeable, my third automobile I have purchased from this dealer ship, all ways get the best deal in town, thanks very much Bernard More