Toyota of Greensboro

I am extremely pleased with the service at Rice. The car was ready on time and all work that was requested was completed to my satisfaction. In addition, an old recall item was included and fixed. I had al was ready on time and all work that was requested was completed to my satisfaction. In addition, an old recall item was included and fixed. I had also requested 2 items to be checked and serviced if necessary. I was contacted in less than 2 hours on the evening I dropped off the car by Mr. Cobb. He informed me that the 2 items we discussed did not need attention at this time, but another item was discovered. He described the issue and potential cost to repair. I told him to ?fix it". Overall, the final bill was well under quote because of the 2 items not needed and even with the added issue. Further, the car was clean as a pin when I picked it up. And as long as we're on the subject of service... In May 2010 a hit and run damaged the back left rear of my Corolla. In 2008, major hail damage. Rice auto-body performed the work both times. High quality work on both occasions. Special mention to Carol Ward and staff at Rice auto-body. When schedules went awry last year on my repair (no fault of Rice) they bent over backward to make it work so I was inconvenienced as little as possible. Superlative service. More

Can not say enough about this dealership and especially my sales person, Ernest Humber. I have a super busy life and worked with him by Internet, never even seen the vehicle except for the great pictures my sales person, Ernest Humber. I have a super busy life and worked with him by Internet, never even seen the vehicle except for the great pictures he sent me. He was prompt, honest and professional. When I got back into town, I came in, signed the already prepared papers, he spend allot of time showing me the features of the new SUV and I drove away. Very simple. They also did warranty work on my 2008 Rav 4 so I could pass it down to one of my daughters. Had it done before they said and did a great job. Would highly recommend this dealership and again......thanks a million Ernest ! More

I live in Fort Mill S.C. Reason is my engine check light and vsc lights are on, I went to a mechanic here in Charlotte N.C. for diagnosis and they gave me a big story that I needed to change my charcoal ca and vsc lights are on, I went to a mechanic here in Charlotte N.C. for diagnosis and they gave me a big story that I needed to change my charcoal canister,the mechanic gave me an estimate of $644.00 and said that this should take care of the problem. I drove to my reliable RICE TOYOTA Dealer in Greensboro, and thay did a diognosis and it came back that MY GAS CAP WAS LOOSE. Total bill was $44.00. I will continue driving from Fort Mill S.C. to Rice toyota for all my mechanical needs. Thanks a million guys for all your excellent work... More

I was visiting my daughter in Greensboro and needed a gasget replaced on the drive side door. A new part was ordered, a phone call verified that the part was in the next morning and an appointment made gasget replaced on the drive side door. A new part was ordered, a phone call verified that the part was in the next morning and an appointment made for 11 am. The car was serviced at 11 am!!! finished and washed by 12 noon. Wo0nderful service. I wish that they had a location near where I live in Pennsylvania. More

Most recently, I had new tires and an oil change for my 2003 Avalon. I have been so pleased with my Avalon and that is why I haven't gotten a new car. The service this time was excellent. I shopped around 2003 Avalon. I have been so pleased with my Avalon and that is why I haven't gotten a new car. The service this time was excellent. I shopped around for tires and found they have very competitive pricing on their tires and I prefer to have all my service done at the same place. I always ask for Jorge because he looks out for my best interest. I am very honest with him and I feel he is honest in return. More

Had to bring my 2010 Prius which I had bought several weeks before by to have a noise in the right front wheel area checked. Just as when we looked cars at Rice Toyota/Scion and dealt with David Senkus a weeks before by to have a noise in the right front wheel area checked. Just as when we looked cars at Rice Toyota/Scion and dealt with David Senkus and others there, the experience was wonderful. Making the appointment was quick and easy, Duane was very friendly to set up a quick appointment. When I arrived, drive right in and in a few moments, I was in the comfortable, large lobby area using the Wi-Fi to handle business e-mails. I had to leave the car overnight but they took me to my son's place until they knew and then I arranged a loaner vehicle for the overnight stay. The next day, my car had been fixed and I returned the vehicle and was gone in a short time. FYI, I have spoken to several others since we buying experience which was the BEST and I can say that I hear the same thing from them which we realized......Rice Toyota/Scion.......not many, if any, like them. They have found a way to make buying/servicing a car enjoyable! My congratulations and thanks to them all there. Great folks! John (Eddie) West Asheboro, NC More

Rice Toyota has been great to deal with and provides outstanding service. I have now purchased 4 Toyotas from Rice over the years, and I have been happy with all of them. Tom (Sales) and Hugh (Closing outstanding service. I have now purchased 4 Toyotas from Rice over the years, and I have been happy with all of them. Tom (Sales) and Hugh (Closing) were great to work with. I really appreciated the lack of high-pressure sales techniques that I have experienced at other dealers. And the Rice Service Department is the greatest. More

I did not experience any "negatives" with my 70,000 miles service visit and oil change. As usual it was a very positve experience. Everyone at Rice Toyota is extremely pleasant to deal with. That's why I service visit and oil change. As usual it was a very positve experience. Everyone at Rice Toyota is extremely pleasant to deal with. That's why I have been doing business with them for so many years, and plan to continue. More

We live in Salem, VA and used the USAA car buying service and found Rice Toyota through them. They were actually able to give us a better price than the service due to a sale. Lou Gonzalaz was great to wor and found Rice Toyota through them. They were actually able to give us a better price than the service due to a sale. Lou Gonzalaz was great to work with and did everything he could to make us comfortable. The whole experience was the best EVER I have had when dealing with car sales. The finance person was also wonderful to work with and made it very easy to setup the financing. It was a long drive from Salem to Greensboro, NC. but one I would make again to deal with Rice Toyota. I would STRONGLY recommend talking to Rice if you are looking to buy a new Toyota!! They were GREAT! Thanks. More

I bought my Highlander 4 years ago at Rice Toyota. I only have it serviced at Rice. The service people are very nice. They never pressure me into having work performed on our Highlander,they only advise only have it serviced at Rice. The service people are very nice. They never pressure me into having work performed on our Highlander,they only advise us of things that might need to be done. I would recommend their service department to others. More