Toyota of Greensboro

I thought about giving a lower rating for price since you have to pay sticker for a Prius, but even Consumer Reports say to expect that with a high-demand, wait-in-line vehicle and after driving this car for have to pay sticker for a Prius, but even Consumer Reports say to expect that with a high-demand, wait-in-line vehicle and after driving this car for a week, I truly believe that the Prius is worth the sticker price. The only major option I got with my Prius III was leather seats, along with carpeted mats and a bumper guard. I think if I have any gripe with this car, it would be that to get certain options, like the sunroof, you have to get them in a package that seems a little over-priced. The sunroof would have been cool to have, but not for the $3600 package price, but I can live without it because everything else about this car, I love! The sales experience with Rice Toyota was first-rate and aside from waiting a few weeks to get exactly the car that I described, I could not have asked for an easier or more pleasant purchasing experience. Frank Anderson was always quick to answer all my calls and questions, and believe me, I always ask a lot of them. And when the car came in and it was ready for delivery, Frank made sure that everything was ready and the way it should be with superior customer service which is what this country needs to get back to bring back consumer confidence and get people to trust that they are getting the best service available. On top of that, Susan, whom I can't remember her last name, knew that I was a person who would try to find the best interest rate from the best source, so even after the deal was completed, continued to try and find a better rate for me to make sure she would keep my business, and not have me go and refinance with a competitor. She did just that, and I will need to call up the competition and tell them, "Thank you for your offer, but Toyota came through with the best deal." So, if you want to get a new Prius or for that matter, any new car, Rice will not fool around but will give you the best deal up front without your having to haggle back and forth for the best price. When my 2000 Sienna van that I also purchased at Rice,finally stops on the side of road, I will be back to replace that vehicle at Rice Toyota as well. More

I just picked up my new 2009 Venza and am so happy to have it! I've only had the car for less than a day, so I can't comment on the vehicle (yet), although I love it so far. I test drove this vehicle a have it! I've only had the car for less than a day, so I can't comment on the vehicle (yet), although I love it so far. I test drove this vehicle at my local dealer in Durham, but when I was ready to buy it, they would not work with me on the price. Before giving up on the car, I submitted an email to internet sales through Edmunds.com. Within hours, I got an email from Lindsay Graham quoting me a price that was only hundreds more than the offer I started with at my local dealer. We had a deal that evening! She kept me updated on progress of my car as it made its way to Rice. Shipment of the vehicle was delayed a couple of times, and I ended up getting the car about 2 weeks later than I had hoped, which is the only reason I give a "4" for overall experience. I had to drive to Greensboro to pick up the car, but had hoped for a smooth/fast transaction. Frank met me as I pulled up and he and Susan (finance) had me in and out the door in my new car in 1 hour. So far, this was easily the best car-buying experience I've had. More

Steve and I had a wonderful experience buying our two preowned Toyotas. I met Wayne Hall on the used sales lot and he was terrific. He listened to my requests and concerns, gave me his card andI brought preowned Toyotas. I met Wayne Hall on the used sales lot and he was terrific. He listened to my requests and concerns, gave me his card andI brought my husband back the next day. We went on a few test drives and decided on the Toyota Sienna and Prius. When it was time to sign all the papers, it was a breeze, thanks to Ned Perkins. We would recommend Rice Toyota to all our friends and neighbors. Thanks!!! More

I had an excellent experience with Rice Toyota. Got a price quote through email without hassle. (Some of the other dealers wanted a phone number, or required a call or even a visit to get a price quote - price quote through email without hassle. (Some of the other dealers wanted a phone number, or required a call or even a visit to get a price quote -- which really turned me off.) Negotiated on a final price through email. When I showed up at the dealership to pick up the car, I half-expected the sales people to add fees here and there to make the price higher. Nope. The "total price" I was quoted was exactly what I paid. Wrote a check and drove the car home. Frank took time to show me the different components of the car, even though I had already paid. After the sale, got a call from Lindsey about a week later to see how I liked the car. The service from Lindsey and Frank was really awesome. I did have one negative experience. Ruth, the finance person, tried to sell me the extended warranty for OVER THE SUGGESTED PRICE by Toyota!! I was shocked. I was actually interested in buying extended warranty before talking to her, and had done my research on what is covered, and what a good price would be. Good thing I did. Be careful here. My overall experience was excellent, and I would definitely recommend Rice Toyota, especially the internet department. But be careful at financing. More

Tammy and I live in Raleigh, NC and were left expectantly without a vehicle. Neither of us have ever liked minivans and we always resisted owning one regardless of the fact that we have very active 2 year ol without a vehicle. Neither of us have ever liked minivans and we always resisted owning one regardless of the fact that we have very active 2 year old twins. We searched local dealerships, and couldn't find the "perfect" vehicle or dealer for us. After searching for a day on the internet, we found our vehicle at Rice Toyota. We sent an internet inquiry about the vehicle and received a prompt call from Rice Toyota's Lindsay Graham. We planned on making the drive that afternoon. To make along story short, we left much later from Raleigh than expected. We then proceeded to successfully get lost in Greensboro. We called Lindsay and she guided us to our location where Dan Galbo, Bill McSwain and Andre Joyner were patiently waiting well past closing. Our new "Sportster", a 2009 Toyota Sienna, was awaiting. Dan, Bill and Andre made the entire experience quick and painless. The Minivan is awesome (I can't believe I said that). I know we got a great deal and even though there are dealers much closer to our home, would never hesitate to go directly to Rice for our next vehicle. Lindsay, Dan, Bill and Andre - You ROCK! Thanks for a great vehicle and a most excellent car buying experience! Rich, Tammy, Ava and Andy Raleigh, NC More

I drove 45+ minutes to Rice to buy a car. I tried to buy a Scion tC from a dealer east of Rice and the saleman was trying to make a quota and was unwilling to look for a 2010. Peter Salman (mechanic at Ric a Scion tC from a dealer east of Rice and the saleman was trying to make a quota and was unwilling to look for a 2010. Peter Salman (mechanic at Rice) suggested I work with Chris Matthews. Chris went out of his way to stay in touch, make sure we were happy with the color and options, and helped us locate the exact car we wanted. We were given an excellent deal with no hassles. We were called when the car was available and the wing was installed and the car detailed when we picked it up. I would reccomend dealling with Rice and Chris Matthews to anyone....this was painless. More

While going through an online no-haggle price program, I was put in contact with 3 Toyota dealerships. Luis Gonzalez at Rice Toyota far exceeded the level of service compared to his peers at other dealersh was put in contact with 3 Toyota dealerships. Luis Gonzalez at Rice Toyota far exceeded the level of service compared to his peers at other dealerships. He proactively searched for the perfect vehicle for me and provided timely email responses to my questions. Additionally, the price offered by Rice Toyota was significantly better than the other 2 dealerships. After arriving at Rice, I test drove both a new vehicle and a used. I decided to purchase the used and was not pressured in any way to buy a new vehicle. Although I did not buy a new vehicle, based on my experience, I recommend Rice for both new and used vehicles. More

An all around grand transaction, and I am very pleased with the purchase of my new 2010 Scion XD. A really excellent vehicle, and I am averaging just over 40MPG. Not to mention the HD radio is simply amaz with the purchase of my new 2010 Scion XD. A really excellent vehicle, and I am averaging just over 40MPG. Not to mention the HD radio is simply amazing... Just what one has come to expect from the Toyota/Scion name brand, another excellent product. The sales experience was excellent, fast, and they even had to locate the exact vehicle I wanted... Which, by the way, they acquired within a few days. Their Internet Sales Team is most excellent!!! Rice Toyota/Scion even gave me free car washes, as well as my first oil and filter change, for free. Not to mention the excellent Rice Advantage Program they gave me with the purchase of my new vehicle. Rice Toyota/Scion even handled my vehicle trade-in with fairness, care and professionalism, and I am most happy with my price, and experience. Many Thanks! More

When I first got to Rice on that Saturday, all I wanted was to "look" at a stick shift car because that is what I wanted in the first place when I had bought the Echo 4 years ago and was told that "they" d was to "look" at a stick shift car because that is what I wanted in the first place when I had bought the Echo 4 years ago and was told that "they" didn't make stick shifts anymore. Robert Sullivan approached me. He had a very friendly smile and mannerism which sold me immediately. I told him what I was looking for and he knew immediately what to do. He showed me a red corolla stickshift. When I saw it, I knew that it was to be mine. See I love Corollas. I had a Toyota Corolla 1991 and it just about died on me. I wanted another one. Everything about the car made me feel good. Like I wanted to sit in the car the rest of my life. Now every time I get in that car, which is every day, it makes me feel so good, like I don't want to get out of the car. The car is extremely easy to understand, rides beautifully and very smoothly, easy to shift and the manuverability is awesome and she looks great too. Now my husband is jealous. Never before have a read the owners manual. I have on this car. He even high lighted the areas and numbers of the pages for me to make it simple for me. He made my experience of buying the car extremely easy. He made me feel like I was special and that he only wanted to please me that day and he did. He couldn't have made me feel more comfortable through out the whole buying process. I have recommended him and this dealership many times since I bought that car. He renewed my faith in not only Rice but also in the fact that Rice employees really do want to make you feel special. Thank you Rice and thank you Robert Sullivan. Mariann Swoyer More

I enjoyed working with Mr. Sweet. He was very nice and friendly. They bent over backwards to accommodate me. I received excellent care and honest service. Mr. Perkins worked hard to find a bank to financ friendly. They bent over backwards to accommodate me. I received excellent care and honest service. Mr. Perkins worked hard to find a bank to finance my car. He was very professional and a gentleman. I would recommend Rice Toyota to anyone looking for a new or used car. More