
Toyota of Greenwich
Cos Cob, CT
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I called Len Cymerman last Sat. to talk about a new Toyoto Camry. Twelve years ago, before my husband passed away, he purchased a new Toyota Camry for me from Len. It was absolutely the best car I ha Toyoto Camry. Twelve years ago, before my husband passed away, he purchased a new Toyota Camry for me from Len. It was absolutely the best car I have ever owned and I always got exceptional service, whether it was from Len, the staff or the mechanics. Meeting with Len again this week to purchase a new car was an unbelievable experience. He made the process so simple and he worked with me within my budget. He walked me through everything imaginable. We took the new car for a test drive and he showed me how everything worked. He then had someone explain the extended warranty, which was terrific. Len even loaded my contacts into the Blue Tooth. He followed up many times in the last few days to make sure I was pleased with my purchase and asked me about any concerns I might have had. He left nothing out. Please thank him for me. I wrote more than you asked for, but I felt it was important to give the proper recognition due, both to Len and the rest of the staff. I wouldn't hesitate to tell anyone about my experience at Toyota. Nothing has changed in all these years as a customer. Consistent reliability and genuine, friendly service. I don't think I could top that anywhere! My 12 year old car is now being passed on to my brother who is having it serviced tomorrow. Please thank Len Cymerman and the staff for me. They're the best! Debbie Bouchard More
I came to buy a used car for my children to drive and had a very set price range that I wanted to stay under. Lenny truly went the extra mile to help me given the constraints, and not only did so in a friend a very set price range that I wanted to stay under. Lenny truly went the extra mile to help me given the constraints, and not only did so in a friendly and efficient manor, he never made me feel as if my purchase was any less his time than that of a brand new vehicle. We already love toyotas- now we will come back to your dealership when it is time for a new car for us! Thank you. Lisa Ghriskey More
We were really looking to buy a Toyota Camry because a tree fell on our previous one. We talked to Len Cymerman and he came across as a little condescending from the start. He talked about how long he has tree fell on our previous one. We talked to Len Cymerman and he came across as a little condescending from the start. He talked about how long he has been with Toyota and how he was more senior than the rest of the salespeople there. Apparently, he was the only one who got a company demo car to drive around, etc. Whatever, that's fine. He came across as cold, definitely not the way to win me over when I am looking to spend my hard earned $25K. He was very cold from the start, didn't ask if we wanted a drink or show any other common courtesies. He made no effort to make us feel comfortable. He had us test drive one car and at the end, he didn't even try to close the deal. He gave us one price and that was it. When we suggested that we talk about the price he made a sarcastic comment (in my mind) and politely showed us the door. He didn't even want to negotiate. It is possible that he gave us the best price and we didn't need to haggle, but that's kind of rare in the business. I looked at his other reviews and they all seem to be great. Maybe he was having a bad day and we caught him at the worst moment. However, we left your dealership with a bitter unloved feeling. We had already made up our minds about buying the car and would have bought it the next day, but now we will go to any other dealership but yours. Good luck ! More
Really pleasant purchasing experience. Lenny Cymerman was honest, forthright and a pleasure to deal with. Quoted a fair price without the usual haggling or pressure to purchase immediately. honest, forthright and a pleasure to deal with. Quoted a fair price without the usual haggling or pressure to purchase immediately. More
We had a great experience buying our car. George was very helpful and patient. He showed a lot of professionalism and knowledge. He answered all our questions. Even after we bought the car, George followed u helpful and patient. He showed a lot of professionalism and knowledge. He answered all our questions. Even after we bought the car, George followed up with us to make sure we were pleased with the purchase. We'll make sure to come to George next time when we're buying another car. We are very thankful for all his help. More
I was very happy and pleased with the friendly and professional service that I received. George made the whole process so easy and kept me informed about everything concerning the purchase of my new c professional service that I received. George made the whole process so easy and kept me informed about everything concerning the purchase of my new corolla. I would definitely recommended this dealership to my family and friends. I love my new car. Thank You, Suzanne Chmelecki More
I just purchased my third car from Dave Sullivan at Toyota of Greenwich. I have received a good price for my trade each time and a good price for the new cars. We have developed an easy working relatio Toyota of Greenwich. I have received a good price for my trade each time and a good price for the new cars. We have developed an easy working relationship. It took one phone call to put a deposit on my new car and a one hour long visit at lunch time to sign the paperwork and drive off in my new car. I do direct my friends to Dave. Also, I have been very happy with the low depreciation cost and low maintenance cost of each of my Toyotas. More
My wife and I came to Toyota of Greenwich not knowing how we want to precede trade-in our SUV and whether to buy or lease a new Highlander. We met George Paonessa and the overall experience was really great! we want to precede trade-in our SUV and whether to buy or lease a new Highlander. We met George Paonessa and the overall experience was really great! George was very calm, not aggressive and allowed us think it through how we want to proceed. He showed us all the options and was willing to guide us through the whole process in a very professional manner. He showed us pros and cons of buying vs. trading, and left us to make the final decision.He asked our driving habits and recommended what would be the best choice model to proceed with. At the end we not only leased our new SUV from Toyota of Greenwich but also traded our 14 year old SUV for a great price. George executed the whole transaction with exceptional professionalism. We highly recommend George for any future customers and wish George all the best in his profession. More
My experience with Toyota was the best I ever had when buying a new car.I would recommend any of mt associates who want to buy a Toyota to buy from Greenwich buying a new car.I would recommend any of mt associates who want to buy a Toyota to buy from Greenwich More
Dave did a great job finding the exact car we wanted and put the deal together quickly and without a hitch. We look forward to servicing our third Toyota at Toyota of Greenwich. put the deal together quickly and without a hitch. We look forward to servicing our third Toyota at Toyota of Greenwich. More