I brought in my 2005 Toyota Tacoma (which I bought from this dealer 12 years ago) because the frame was rusted beyond repair and I had heard about a frame replacement program. Astonishingly, Toyota made good on this and replaced the frame at NO CHARGE TO ME! True, the frame should not have rusted out like that. The truck was ready to fall apart on the next big bump in the road. However, it was Twelve Years Old. Toyota could have easily wormed out of that deal but they chose to make good. They stood behind their product. The Toyota of Greenwich team made it all very easy and did a perfect job. They took the truck completely apart, put in the new frame, and put it all together again without a hitch ;-). They did not tell me I needed any additional new parts nor did they add on any incidental charges. AMAZING! And everyone there was very helpful and attentive. This particular dealership has always gone out of their way to take care of things for me promptly and properly. They even call me to remind me when I have an appointment.