
Toyota of Greenwich
Cos Cob, CT
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Great service Always get great service and attention at Toyota Of Greenwich. Will continue to lease of buy from TOG. Still need to reduce monthly amount if to do a Always get great service and attention at Toyota Of Greenwich. Will continue to lease of buy from TOG. Still need to reduce monthly amount if to do another Camry lease. More
Giulio was fantastic!!! Accommodating, nice, informative - I truly get taken care of! Had a bad experience at Honda in the past - this was like night and da was fantastic!!! Accommodating, nice, informative - I truly get taken care of! Had a bad experience at Honda in the past - this was like night and day! No one likes to take in their car for service when there’s a problem - but giulio made it easy and I am very happy with the outcome!! More
4th free service since purchase Dec. 2016 I arrived exactly on time, had to wait a bit while the service person chatted up the fellow ahead of me, no big deal. Then a different service person I arrived exactly on time, had to wait a bit while the service person chatted up the fellow ahead of me, no big deal. Then a different service person arrived and he (Tory) was assigned to finish up the check-in of the fellow ahead of me. When he came to me he was very polite, apologized for making me wait, no problem for me. I asked him to show me where the windshield washer fluid was located in case I need to refill during the winter. He promptly opened the hood, showed me, and assured me that the service dept would be taking care of all fluids. I then waited over 1 1/2 hrs for my car. Had a cup of coffee. Cleared phone messages. Waited. Had to listen to a loud t-v the whole time while almost everyone was on their phone or i-pad or snoozing. I was looking for a remote. I could have asked, but didn't. I happen to prefer quiet while waiting so I can read, but that's just me. Service was explained and I left satisfied. More
Service So happy with the service they done on my rav4. Professional work. Service advisor was so knowledgeable, helpful and professional. All the staff are h So happy with the service they done on my rav4. Professional work. Service advisor was so knowledgeable, helpful and professional. All the staff are helpful. Clean service area. And the service was quick..highly recommended. More
1000 mile check of my Toyota Corolla Excellent service! Everyone was very helpful and friendly. I dropped the Corolla off last evening and it was ready by eleven this morning. It was f Excellent service! Everyone was very helpful and friendly. I dropped the Corolla off last evening and it was ready by eleven this morning. It was freshly washed when I picked it up. More
Very customer service oriented Excellent customer service, very knowledgable, professional and all questions answered, all my needs were considered and my car was ready before I eve Excellent customer service, very knowledgable, professional and all questions answered, all my needs were considered and my car was ready before I even expected!! A very positive experience. More
Responsive service The Greenwich team did a very good job and listening to my concerns about my car and making the appropriate fixes in a reasonable time and a reasonabl The Greenwich team did a very good job and listening to my concerns about my car and making the appropriate fixes in a reasonable time and a reasonable price. The issue appears to have been resolved. Very good experience. More
20K service appointment service appt was fine and perfectly reasonable. the dealer could benefit from some modest technology upgrades like iPad check in.. like Ford dealer i service appt was fine and perfectly reasonable. the dealer could benefit from some modest technology upgrades like iPad check in.. like Ford dealer in Stamford CT More
Overall good Find Jay to be exceptional. Always goes the extra mile to make sure problems are solved. Knows all of my vehicles issues and listen to me regarding wh Find Jay to be exceptional. Always goes the extra mile to make sure problems are solved. Knows all of my vehicles issues and listen to me regarding what was happening and was solved. More
Great Service I found the staff very friendly. The mechanic answered all my questions and was in no rush or eager to push on to someone else. I found the staff very friendly. The mechanic answered all my questions and was in no rush or eager to push on to someone else. More