
Toyota of Greenwich
Cos Cob, CT
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Excellent service and followup Accepted car on time for our 15000 mole appointment. Service was excellent and fully explained. Waiting room was great with a World Cup game alread Accepted car on time for our 15000 mole appointment. Service was excellent and fully explained. Waiting room was great with a World Cup game already on. Went for a short walk and car ready when we returned More
Friendly service, pleasant experience I would recommend Toyota of Greenwich for service. Every employee I met was super helpful and courteous. They were prompt with the service and didn't I would recommend Toyota of Greenwich for service. Every employee I met was super helpful and courteous. They were prompt with the service and didn't keep me waiting any longer than necessary. Plus, with its location, I enjoyed strolling around Cos Cob while I waited. More
Great service! We choose Toyota Greenwich to service our two Toyota vehicles because of the staightforward, responsive service we consistently receive from Jay and t We choose Toyota Greenwich to service our two Toyota vehicles because of the staightforward, responsive service we consistently receive from Jay and the staff. We feel confident our vehicles are getting the service they need. We literally drive by another Toyota dealership to have our vehicles serviced at Toyota Greenwich. More
I came in for my 30,000 mile service. Jay, my service advisor was great. He kept me updated on a few items needing additional attention throughout my stay. The dealership had a family laid Jay, my service advisor was great. He kept me updated on a few items needing additional attention throughout my stay. The dealership had a family laid back atmosphere and all the staff are super friendly and courteous. I relaxed while waiting for my car and enjoyed the free wifi to watch World Cup soccer. More
Very Positive Experience The team at Toyota of Greenwich is always friendly and accommodating, and it never feels like they are trying to sell me anything extra. Very happy wi The team at Toyota of Greenwich is always friendly and accommodating, and it never feels like they are trying to sell me anything extra. Very happy with the service I receive there. More
Minimum wait, very happy with the service. David and everybody I dealt with were very nice and courteous, I will continue taking my car there. David and everybody I dealt with were very nice and courteous, I will continue taking my car there. More
Service and diagnosis of issue Jay was, as usual, terrific. I came in with 5 different issues and Jay got to the bottom of all of them. Additionally, because the car had to be kept Jay was, as usual, terrific. I came in with 5 different issues and Jay got to the bottom of all of them. Additionally, because the car had to be kept overnight, he arranged to pick me up at home and have the car ready ASAP for s trip I had planned to leave on midday Saturday. More
Above and Beyond My Corolla had a fender bender and was brought to the dealership to be fixed. It ended up needing to be fixed out of the dealership. Guilio Zallo went My Corolla had a fender bender and was brought to the dealership to be fixed. It ended up needing to be fixed out of the dealership. Guilio Zallo went far above and beyond his scope of work to keep us updated and to check on the vehicle until it was brought back to the dealership for pick up. I firmly feel that Guilio Zallo made the pain of having the car gone for a month more bearable for us. I would recommend him for anything. More
Bought car in for routine service Everything was fine. Had a 9:00 app't. Arrived just on time, said I would wait. And car was ready by 10:30. I was surprised it took that long but, no Everything was fine. Had a 9:00 app't. Arrived just on time, said I would wait. And car was ready by 10:30. I was surprised it took that long but, not a problem. I was comfortable in the waiting room, had coffee, read my book in spite of the constant chatter from Fox. I wish we could have shut the tv. More
Service is first rate Having had a less then satisfactory experience at another dealership where I originally leased my Prius, I started bringing it to Greenwich Toyota for Having had a less then satisfactory experience at another dealership where I originally leased my Prius, I started bringing it to Greenwich Toyota for servicing. I am so glad I did. I've never before received such at once professional and efficient and friendly treatment at any dealer's. The staff--Jay, Julio, and their colleagues in the sales and the service departments-- treat a customer like a real human being. I give them my highest recommendation. More