Toyota of Greenwich

85000 mile service and new front brakes I went in for the standard 85000 mile service, but was soon told I needed front brakes. I was not surprised b/c I had been told at last service that I went in for the standard 85000 mile service, but was soon told I needed front brakes. I was not surprised b/c I had been told at last service that it was coming. My service rep, Jay, said they could do them right now if I had time to Wait. His time frame was right on target. Many thanks to Jay and the mechanic for another pleasant experience. More

Excellent Customer Service First service appointment today was outstanding! Service was fast and the guys were kind and helpful. My salmon even arranged for some complementary First service appointment today was outstanding! Service was fast and the guys were kind and helpful. My salmon even arranged for some complementary body work to be done. Thank you everyone! More

Excellent experience First time having my fav 4 serviced. From making the appt on a Saturday to the payment process it was flawless and professional. I will return First time having my fav 4 serviced. From making the appt on a Saturday to the payment process it was flawless and professional. I will return More

Oil change and maintenance for our car Karla was very friendly and helpful. She managed our expectations, told us about the need to change the air filter, and even gave us a 5% discount. Karla was very friendly and helpful. She managed our expectations, told us about the need to change the air filter, and even gave us a 5% discount. Julio was very communicative and helpful. He explained different options for us in diagnosing the noise in our minivan, and did not charge us for this service, when they did not find the cause. More

Service I was met at the door by my service advisor. He explained everything to me. He went out of his way to make everything go well. I have been a customer I was met at the door by my service advisor. He explained everything to me. He went out of his way to make everything go well. I have been a customer on & off for 30 years, he by far was the best service advisor. More

30K Service Quick and efficient and make all details clear before doing the job and brief you post the job complete. Jay was very helpful pointing me to a VIN Quick and efficient and make all details clear before doing the job and brief you post the job complete. Jay was very helpful pointing me to a VIN issue with the original dealer I purchased the car from. Very resourceful guy! More

Friendly, efficient, comfortable It was our first time at this specific dealership for service and we will return going forward. The staff was very friendly, courteous and clear when It was our first time at this specific dealership for service and we will return going forward. The staff was very friendly, courteous and clear when explaining the service required. Very calm environment to wait in as well More

Great service , great staff. All the staff, from the person who takes car in lot, to service rep to cashier were all very attentive, friendly and efficient in their service. When All the staff, from the person who takes car in lot, to service rep to cashier were all very attentive, friendly and efficient in their service. When I initially purchased 7 months ago the sales staff was equally impressive. Would highly reccomend them. More

Excellent Services We have been getting our cars serviced by Toyota of Greenwich for 10+ years and our experience has been consistently good year after year. The dealers We have been getting our cars serviced by Toyota of Greenwich for 10+ years and our experience has been consistently good year after year. The dealership is very well organized and the associates make the overall service experience pleasant. Specifically, our service manager Jay O’Connel has been great to work with. Jay has a strong customer orientation and has always been very professional, responsive to our needs and very accommodating to any special requests. Bottom-line, we would have no hesitation in recommending this dealership. More

Quick, good work, and reasonably priced I had an all-around great service experience with Alisa today. Dropping off my car was a breeze with friendly and efficient staff getting me to the w I had an all-around great service experience with Alisa today. Dropping off my car was a breeze with friendly and efficient staff getting me to the waiting area in no-time, where I got some work done thanks to free Wifi and coffee. The service was completed faster than expected and came in at 10% _under_ the projected cost. Check-out only took a minute or two, and off I went back to work. Thanks - I'm a happy camper! More