
Toyota of Greenwich
Cos Cob, CT
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Always great service! I’ve been using this Toyota dealership for at least 15 years and I am always impressed with the sales and service departments. I’ve purchased or lease I’ve been using this Toyota dealership for at least 15 years and I am always impressed with the sales and service departments. I’ve purchased or leased at least 5 Vehicles at this dealership and every transaction has been smooth, professional, and friendly. More
Reliable and Trustworthy Over the last 15+ years, we purchased several vehicles from Toyota of Greenwich and we also use the Service Department for all maintenance and repairs Over the last 15+ years, we purchased several vehicles from Toyota of Greenwich and we also use the Service Department for all maintenance and repairs. Throughout all these years, our trusted go-to service and repair expert has been Jay O'Connell. It's been a pleasure to deal with Jay. He is easy to talk to, extremely knowledgeable, quick and efficient, and always takes care of everything. Thank You! More
General service and check up before a road trip. I have been going to this dealership since my arrival in Greenwich 33 years ago. The service advisors have always been helpful. Jay O'Connell, my cu I have been going to this dealership since my arrival in Greenwich 33 years ago. The service advisors have always been helpful. Jay O'Connell, my current service advisor has always been very helpful and personable. The maintenance/repair crew have kept my current Prius in tiptop shape for almost 200,000 miles! That says it all! More
Great service Alisa was extremely helpful, and the service department is top-notch. I have never had an issue in 15 years plus on any of my vehicles.. Thank you. Alisa was extremely helpful, and the service department is top-notch. I have never had an issue in 15 years plus on any of my vehicles.. Thank you. More
Servicing and new front brakes Great service, accommodated my schedule, finished in a timely manner. Convenient location, great communication of work required. I've been going to To Great service, accommodated my schedule, finished in a timely manner. Convenient location, great communication of work required. I've been going to Toyota in Cos Cob many years and have never had a problem that wasn't resolved to my satisfaction. Highly recommended. More
informative julio the service advisor was very helpful in describing the detail of the repair/maintainance and why i need it and informing me on what is causing t julio the service advisor was very helpful in describing the detail of the repair/maintainance and why i need it and informing me on what is causing the issue. not alot of service center will take their time to do that nowadays. More
Maintenance Check - Re-Visit Julio is always polite and actually incredibly engaging. The big reason for the 3 star is: 1 - when calling to set-up service it was a bit difficult Julio is always polite and actually incredibly engaging. The big reason for the 3 star is: 1 - when calling to set-up service it was a bit difficult and 2 - After routine maintenance, they forgot to reset the maintenance sensor resulting in a re-visit. More
I trust these guys This is the best Toyota service place I have been too. Friendly local people work here and I can understand them when they speak. I was there today This is the best Toyota service place I have been too. Friendly local people work here and I can understand them when they speak. I was there today and spoke to some oldtimers and one told me she has been coming to this location for 30 years with no complaints. I am glad to live close to somewhere I can trust that will take care of my car. I feel that staff go out of their way for good customer service. Also, donuts and coffee - thanks for that! More
Always on top Even when I called at the last minute because everything went wonky they were able to fit me in AND get me a rental. Professional, pleasant, helpful! Even when I called at the last minute because everything went wonky they were able to fit me in AND get me a rental. Professional, pleasant, helpful! More
Friendly service Jay (and all the other service reps I've dealt with over my MANY years with Toyota of Greenwich) is always very helpful, efficient and friendly. The Jay (and all the other service reps I've dealt with over my MANY years with Toyota of Greenwich) is always very helpful, efficient and friendly. The "guys in the back" always get me in and out in a jiffy each time I come for my early morning appointments. And though I didn't work with Dave Sullivan today, I did so recently, as I will be re-leasing in the very near future. Once again, extremely accommodating and pleasant to work with More