
Toyota of Greenwich
Cos Cob, CT
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Great quick service Jay and team are always professional and kind. Service is quick and thorough. Always readily available to pick me up and drop me off at work or to get Jay and team are always professional and kind. Service is quick and thorough. Always readily available to pick me up and drop me off at work or to get my car too! More
Excellent Service I recently took my RAV4 in for servicing- was promptly met outside - checked me in - took my car - went inside & met with Julio - one of the service I recently took my RAV4 in for servicing- was promptly met outside - checked me in - took my car - went inside & met with Julio - one of the service advisors. We went over the service options. He was knowledgeable & made good recommendations. I was kept up to date on the service time & findings. I was very impressed with the service & would highly recommend Toyota if Greenwich for service & sales. More
Service review Although wait for car to be serviced was longer than anticipated very pleased that all of the needs were taken care of. Giulio listened to all of the Although wait for car to be serviced was longer than anticipated very pleased that all of the needs were taken care of. Giulio listened to all of the things needed prior to car being serviced. Very happy with today’s service More
Professional In a highly competitive high end market, any local dealer has no choice to pull out all the stops. Alisa did so for me today. This dealership is among In a highly competitive high end market, any local dealer has no choice to pull out all the stops. Alisa did so for me today. This dealership is among the finest in the entire region with decades of experience and servicing our family for well over 30 years. And it is my hope to continue to do so as long as I own a Toyota. They are fairly priced, albeit not cheap, yet don't try to gauge or up sell in service unless there is a valid reason. And that's the sign of long term vision rather than short term. More
10,000 mile service My service coordinator was very courteous and accommodating. I was provided with answers to my questions. She also organized service mechanic to expl My service coordinator was very courteous and accommodating. I was provided with answers to my questions. She also organized service mechanic to explain a feature of my car that I was not sure of. A carwash next-door made the experience more rewarding. More
Quick and efficient The work was done quickly and efficient they kept me updated would recommend anyone to there coffee and water was on point nice air conditioner The work was done quickly and efficient they kept me updated would recommend anyone to there coffee and water was on point nice air conditioner More
Toyota of Greenwich Today I visited the service department at Toyota of Greenwich. My service rep, Julio Zallo is best in class. He goes out of way to ensure the utmost Today I visited the service department at Toyota of Greenwich. My service rep, Julio Zallo is best in class. He goes out of way to ensure the utmost in customer satisifaction. He clearly explains the work order in advance as well as once again after the work is completed. With Julio, I’m at ease knowing that the vehicle will get fixed in a timely manner (as fast as humanly possible) while the work will get done right the first time. The rates charged for services provided are more than fair too. Great experience all around with my service rep, Julio Zallo, and the entire team at Toyota of Greenwich. More
Service appt Alisa made sure that I got everything i needed, and made sure I could get in touch with her with any questions that i had. Alisa made sure that I got everything i needed, and made sure I could get in touch with her with any questions that i had. More
Frame replacement, new front end and new shock absorbers Thank you Mr. Zallo and all of the mechanics which serviced my truck. Mr. Zallo and Toyota of Greenwich are top notch. My experience was short of amaz Thank you Mr. Zallo and all of the mechanics which serviced my truck. Mr. Zallo and Toyota of Greenwich are top notch. My experience was short of amazing. Thank you all especially Mr. Zallo. More
Friendly, professional and efficient From check in to pickup the service experience is among the best I have experienced. Julio Zallo explained the services that would be done and got a s From check in to pickup the service experience is among the best I have experienced. Julio Zallo explained the services that would be done and got a service tech to answer a question I had about the use of the infotainment system. The service tech came out and listed to my issue, went back and replicated it in the car and then showed me how to change the settings to what I wanted. Customer communication is not an afterthought at this dealership. More