Toyota of Greenwich

The service is excellent i Always bring the car for whatever needs to be done because I trust them and the service is excellent. If I need to loan a car, they always give me i Always bring the car for whatever needs to be done because I trust them and the service is excellent. If I need to loan a car, they always give me one. More

Great service They gave me detailed information about service and cost. Kept me informed at all times of any issues and delivered my car in time promised Very pr They gave me detailed information about service and cost. Kept me informed at all times of any issues and delivered my car in time promised Very professional staff and easy to deal with. Never had a problem with their work or service More

Professional Polite, quick, kept me informed of the progress. Professional staff, very good at showing the client they have a vested interest in how they are trea Polite, quick, kept me informed of the progress. Professional staff, very good at showing the client they have a vested interest in how they are treated. More

new tires I hit a pot hole and needed a new tire. A live person answers the phone, directed me what to done t, my car was promptly serviced with great communica I hit a pot hole and needed a new tire. A live person answers the phone, directed me what to done t, my car was promptly serviced with great communication. More

Very satisfied David Sullivan was referred to me by friends. He was extremely helpful in finding me the car I wanted. He listened to what I had to say and led me to David Sullivan was referred to me by friends. He was extremely helpful in finding me the car I wanted. He listened to what I had to say and led me to buy what I wanted. He didn't try to sell me something I did not want. He was very knowledgeable about the car and all the technology. It was truly a satisfying experience. Thank you Dave. More

Don’t talk down to your customers sir! All in all I’m only moderately with Toyota of Greenwich Service Dept. However, after having JUST purchased my Prius on Saturday and discovering 2 12v All in all I’m only moderately with Toyota of Greenwich Service Dept. However, after having JUST purchased my Prius on Saturday and discovering 2 12v outlets as not working, a non functional USB port AND a navigation system not working correctly, I was a little underwhelmed. When I brought it back to be checked out, I was basically told that I just didn’t know how to operate the system and needed to be “shown again”. Of course, I was pleased as punch when the techs had to replace the entire nav head!! When I picked up the car, rental transfer went smoothly, but I was again told that I was at fault and didn’t use a proper jack. I’m sorry, but if FOUR different jacks don’t work in EITHER outlet and THREE charging cables don’t work in the USB, the fault is NOT with the operator. I was at the dealer early enough to witness how cars are driven around the lot by the techs and I wouldn’t want a nice shiny car manhandled this way, any day of the week. I specifically walked around my car to check for any scratches. The way they stand on brakes is criminal. I saw one flying in and slamming on the brakes and then speeding back out narrowly missing scraping one of their own signs! When I jumped back into my vehicle, I saw the low battery light flashing on the dash and No Key Detected. I walked right back in and was told “Oh yeah, a new battery will cost you about $10”. I JUST bought the FOUR days ago!! WHY wasn’t this taken care of! And better yet, this tech pulled my vehicle out of the lot and prepared to hand it back to me WITH A PROBLEM!! In the end I received a complimentary battery. Good times. But the minor disappointments add up. Renting a vehicle was smooth as was returning it. Theresa was professional and friendly! Five stars for the rental counter!! More

Great Sales Experience Incredibly impressed with the Sales Department of Toyota of Greenwich. I emailed in advance and let them know which vehicle I was interested in. When Incredibly impressed with the Sales Department of Toyota of Greenwich. I emailed in advance and let them know which vehicle I was interested in. When I stopped in, I had absolutely no strongarm techniques flung at me and no smarmy sales pitches to deal with. I had a terrific test drive and enjoyed chatting with my Sales Consultant who was knowledgable and affable. Bobby C worked hard to get me the right financing I needed and was understanding regarding my schedule for picking up my new car. Signing paperwork was quick and easy and I was on my way in no time! If only ALL transactions could be so efficient!! Super friendly, courteous staff. I felt welcomed the minute I set foot in the door! More

continued excellent service. In for my first 5000 mile service. went smoothly. even a visit from the person who sold me the car, David Sullivan to make sure all was going well wi In for my first 5000 mile service. went smoothly. even a visit from the person who sold me the car, David Sullivan to make sure all was going well with the vehicle. More

Great service and attention to detail I have had my 2008 Toyota FJ services at Toyota of Greenwich for nine years now and no complaints. Their attention to detail means my truck beast will I have had my 2008 Toyota FJ services at Toyota of Greenwich for nine years now and no complaints. Their attention to detail means my truck beast will prowl the roads for many years to come! They are always respectful, friendly, knowledgeable and I feel they truly care about my truck and me as a loyal customer. This is rare now so I keep trusting my Toyota to the commendable service team at Toyota of Greenwich! Thank you More

VERY HAPPY Jeff and every one at Toyota of Greenwich are always so helpful! I am very happy with my new Tacoma and very pleased with everything that Toyota of Gr Jeff and every one at Toyota of Greenwich are always so helpful! I am very happy with my new Tacoma and very pleased with everything that Toyota of Greenwich helped me with! More