
Toyota of Greenwich
Cos Cob, CT
Filter Reviews by Keyword
By Type
Showing 1,106 reviews
Great service, congenial personel Easy to make an appointment, any questions are answered and explained in detail to my satisfaction. Convenient location, and have had to use their ren Easy to make an appointment, any questions are answered and explained in detail to my satisfaction. Convenient location, and have had to use their rental/loaner car service with no problems. More
Professional service Always very professional and quick. The service dept has pleasant staff, they make sure you are comfortable while you wait and explain everything when Always very professional and quick. The service dept has pleasant staff, they make sure you are comfortable while you wait and explain everything when they are done! Great experience! More
Jay 0’Connell never disappoints! I am always warmly welcomed at Toyota of Greenwich. From the moment I pull into the service area, I am treated like royalty. Jay O’Connell attends to I am always warmly welcomed at Toyota of Greenwich. From the moment I pull into the service area, I am treated like royalty. Jay O’Connell attends to each of my service needs as if I am his only client! I understand from colleagues and friends that he is this way with everyone—I do not know how he does it, but he works his magic and my car is always ready ahead of time and in tip-top condition! More
Outstanding Performance Jay O'Connell has been our Service Representative for over 10 years. He is outstanding and consistently makes the experience pleasant and easy. He a Jay O'Connell has been our Service Representative for over 10 years. He is outstanding and consistently makes the experience pleasant and easy. He and his team go beyond expectation every time we take our car in.. More
Great customer service at Toyota Greenwich! I purchased my 2016 TRD Pro at Toyota of Greenwich from Jeff Symeon and could not be happier with the vehicle and the customer service. I have owned B I purchased my 2016 TRD Pro at Toyota of Greenwich from Jeff Symeon and could not be happier with the vehicle and the customer service. I have owned BMWs and Audis and honestly I will only own Toyota going forward. The reliability of a Toyota produced vehicle is all I need, they rarely have problems and are so dependable not too mention the services are relatively cheap compared to alternative vehicles. Julio Zallo in service is a top notch gentleman who has helped me numerous times I have visited and made last minute maintenance check ups without an appt. Extremely accommodating! Thank you Toyota of G'wich! More
Service great. Sales eh! Parts & Service are amazing. They are incredibly helpful and wonderful to deal with. The sales team is okay but thart keep you waiting way to long. Parts & Service are amazing. They are incredibly helpful and wonderful to deal with. The sales team is okay but thart keep you waiting way to long. More
Total pro's I have had my 4runner serviced here since new. It is now 6 years old, and the service team here has done an amazing job of keeping her in perfect shap I have had my 4runner serviced here since new. It is now 6 years old, and the service team here has done an amazing job of keeping her in perfect shape. They have performed every service on time, with no extra costs, and no surprises. They have found a few things (wear items over time) that would have become problems if left unnoticed. They also have bent over backwards to accommodate my schedule on numerous occasions. More
Tune up and new battery My latest visit to Toyota in Cos Cob was like all the others - simple and successful. I had Jay O'Connell as an advisor. He discussed my car's maint My latest visit to Toyota in Cos Cob was like all the others - simple and successful. I had Jay O'Connell as an advisor. He discussed my car's maintenance with me before they started. He called to let me know what was found and suggested the correct resolution. He met me when I picked up the car and reviewed the entire visit with me. I have purchased Toyotas for decades and this is why. More
Quick oil change I went in for a scheduled oil change appointment and had excellent customer service. I was handled by J O’Connell who was professional and courteous. I went in for a scheduled oil change appointment and had excellent customer service. I was handled by J O’Connell who was professional and courteous. Appointment only took about 45 minutes and I was on my way. Great first experience with the service department More
Great place!!! Great bunch of folks and a nice place to get your car taken care of, reasonable prices and good job overall. Nice waiting area with good coffee and fr Great bunch of folks and a nice place to get your car taken care of, reasonable prices and good job overall. Nice waiting area with good coffee and free wifi, what more can you ask for? More