Toyota of Greenwich
Cos Cob, CT
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Excellent Experience I had leased a basic RAV 4 as a 'second car' that my babysitter used. As my kids grew up the 16 year olds started to learn to drive on this car too. A I had leased a basic RAV 4 as a 'second car' that my babysitter used. As my kids grew up the 16 year olds started to learn to drive on this car too. At a recent service the service guy pointed out to me that I needed new back brakes, 4 new tires, and that I was significantly 'over mileage'. He suggested I go next door to the showroom and sales people to see what they suggested. Keith Olsen could not have been more helpful and courteous. He was honest, straightforward, I did not feel I was being 'sold to' like I usually do with a car buying experience. Keith was very helpful, candid, and I walked away with a brand new RAV 4 Limited Hybrid. Very happy. Fantastic car and totally serves our family needs right now. More
Best car buying experience thus far. This is my second car and its been my best experience thus far. I visited the dealership with my friends and the entire process of car buying was the This is my second car and its been my best experience thus far. I visited the dealership with my friends and the entire process of car buying was the best that any of us had experienced. From being scheduled for my visit, a prepped up car, the test drive, getting the price right, getting the finance completed, taking the car home the same evening and finally the registration. This is as smooth as a car buying experience can be. A job very well done by David Sullivan and the rest of the ToyotaOfGreenwich team ! More
Very satisfied We have lived in Greenwich for over thirty years, and we have been very happy with Toyota of Greenwich for both purchasing and servicing our cars. We have lived in Greenwich for over thirty years, and we have been very happy with Toyota of Greenwich for both purchasing and servicing our cars. More
Great experience I originally came in to look at a certified used car. Although that car was not available I was able to test drive the 2017 model. When I decided to g I originally came in to look at a certified used car. Although that car was not available I was able to test drive the 2017 model. When I decided to go with a new car, Keith took the time to explain all the options and calculated prices for several different models. I chose the lease option was was able to pick up my new car the same day. At no time was I subjected to the "hard sell". Since the purchase, the dealership has called several time to assure that I was still satisfied. Everyone at the dealership was friendly and helpful. All in all a positive, stress free experience. More
Good people, easy buying experience Great overall experience. Friendly and professional. Salesperson Bobby Caldwell was great to work with. Despite some challenges regarding timing of Great overall experience. Friendly and professional. Salesperson Bobby Caldwell was great to work with. Despite some challenges regarding timing of delivery of my new car, Bobby kept me informed and worked with his team to get me the most accurate information possible. Very easy process overall thanks to the team at this dealership. More
Easy, no hassle experience!! Great team! I had a great experience at Toyota of Greenwich working with Dave Sullivan, Mike, and Bob. Dave was very thorough in showing me a few different option I had a great experience at Toyota of Greenwich working with Dave Sullivan, Mike, and Bob. Dave was very thorough in showing me a few different options and was honest from the start. Very nice guy, no hassle, and the team at Toyota of Greenwich is great to work with. I drove home today with a RAV4 and am very excited!!! More
Enjoyable buying experience We have been loyal Toyota owners for years, most recently with Priuses. We needed to replace our 2005 Prius because we needed a larger car to fit our We have been loyal Toyota owners for years, most recently with Priuses. We needed to replace our 2005 Prius because we needed a larger car to fit our grandchildren. Jeff Symeon made the purchase of our new Prius V fast, easy, and enjoyable. He was a pleasure to work with! More
Great buying experience! Dave Sullivan is a professional, very easy to work with and awesome helping me get into my new 4-Runner. Thank you for making me feel so comfortable! Dave Sullivan is a professional, very easy to work with and awesome helping me get into my new 4-Runner. Thank you for making me feel so comfortable! More
Fair and Professional Service We needed to replace our 2005 Avalon which had lots of miles. There was one car we were interested in and we worked with Jeff Symeon. He listened to We needed to replace our 2005 Avalon which had lots of miles. There was one car we were interested in and we worked with Jeff Symeon. He listened to our needs and was willing to work with us for the amount we wanted to spend. We were unfamiliar with the features of the new car and he took the time to go over everything. He remembered to remove important items we forgot to take from our old car and helped set up the basic functions in the new car like phone, maps, radio, and driver seat so we were ready right out of the gate. He took his time with our test drive and showed us some of the features of the car during the drive and gave us flexibility on where we went within the recommended route. We did not feel the dealership was high pressure- they provided us with all possible options to purchase but were ok when we chose not to purchase them. We like dealing with this small family dealership that is personal and friendly rather than a high pressure, high volume dealership. Anthony, the business manager, was also pleasant to work with. We have also found their service department to be trustworthy, fair and very service oriented; we used them to service our old car. Thanks for a great experience. We love our car and we highly recommend them. More
Great service--but stop with the VIN etching! Purchased a CPO Sienna this month. Bobby Caldwell was excellent to work with. Very nice. Very professional. Pleased with the transaction from start to Purchased a CPO Sienna this month. Bobby Caldwell was excellent to work with. Very nice. Very professional. Pleased with the transaction from start to finish. My only complaint: Dealer trying to charge almost $300 for VIN etching that was most likely done when it was new. Shady move, boys. Charge was taken off once I took issue with it. More