
Toyota of Greenwich
Cos Cob, CT
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Jay in Service is remarkable Jay is always accessible and knows what's needed on my vehicle. I trust him, appreciate his knowledge and feel he is one of the sharpest service guys Jay is always accessible and knows what's needed on my vehicle. I trust him, appreciate his knowledge and feel he is one of the sharpest service guys I've encounter. Because of the service I receive at this dealership (and from Jay) I'd buy another car here in a minute. More
Unfriendly sales rep My experience with the sales rep, Jeff, was poor. He was insulting and condescending. He was nasty and condescending with me on the phone because he My experience with the sales rep, Jeff, was poor. He was insulting and condescending. He was nasty and condescending with me on the phone because he had to redo his quote 2 times. If only he read his email he would have realized he was the one at fault. It doesn't even matter if I had been the one at fault, since a customer should NEVER be spoken to the way he did. I was ready to sign a lease and he lost the deal as a result. More
Great Experience for First Time Buyer Being a first time car buyer I was definitely nervous coming into the dealership but all of my anxiety disappeared after talking to Dave. In a word I Being a first time car buyer I was definitely nervous coming into the dealership but all of my anxiety disappeared after talking to Dave. In a word I would say my experience was superb. I got a great deal, an excellent rate and I was in and out within 3 hours. To top it off we came in with our Leo dog and the staff brought him water, played with him and walked him around while we finished the paper work. If you're looking for a great buying experience I would highly recommend you give Dave a call. He made buying my first car fun instead of stressful and I love my little Prius so much already. Thank you Dave! More
Easy n smooth We just leased a 2017 highlander we where very happy with Jeff everything was smooth hassle free and a good man thanks Jeff and so was Robert Federico We just leased a 2017 highlander we where very happy with Jeff everything was smooth hassle free and a good man thanks Jeff and so was Robert Federico again thanks More
Great buying experience! We just purchased our 2nd new Toyota in 6 months from TOG. Jeff was the reason. By far, the best car buying experience I've had. We just purchased our 2nd new Toyota in 6 months from TOG. Jeff was the reason. By far, the best car buying experience I've had. More
There will be not a third chance! Its comforting to see the words at the bottom of your service statement: "WE KNOW YOU HAVE A CHOICE" Thank you for choosing us! But guess what? Ill ne Its comforting to see the words at the bottom of your service statement: "WE KNOW YOU HAVE A CHOICE" Thank you for choosing us! But guess what? Ill never make the same mistake again. Unfortunately, choosing TOYOTA of GREENWICH was a terrible mistake. Worst Customer “Service” EVER!!! I asked to talk to the General Manager, Clint Steen, who was in his office at the moment but they only let me speak to Robert Federico who is the GSM. After explaining my situation to him, he apologized on behalf of the dealer, but simply told me “I’m sorry Mr Santoro for what happened, but obviously what is done is done, I’ll give you my card so you can call me in the future for anything you need”. Since they were either unwilling or unable to help me resolve my problem, there will obviously be no future dealing with this terrible dealership. "End of story" Sorry to steal your words "Bill Pfeiffer" Think carefully before taking your business there!! More
Super Happy My husband and I have been buying cars for years. Jeff by far gave us the best buying experience ever!! He was very polite and professional. It was My husband and I have been buying cars for years. Jeff by far gave us the best buying experience ever!! He was very polite and professional. It was an absolute joy working w/Jeff. We will certainly lease our next car from him when the time comes. More
Incredibly professional sales, no hard sell. My new go-to I needed to get a gently used Camry to replace the one my wife totalled (She's fine). Total frustration with two other dealerships. Lied to by one. Sa I needed to get a gently used Camry to replace the one my wife totalled (She's fine). Total frustration with two other dealerships. Lied to by one. Saw that Toyota of Greenwich had some nice cars, and drove there. First time there. They could not have been nicer or more professional. No hard sell. Was shown a few cars, and Jeff Symeon spent two hours with us. He had the answer to every question. This is a family-owned business. When it came time to deal, they were fair. We settled on a price I was happy with. I bought the extended warranty, something I never do, because I like this dealership and plan to come to them for service, even though there is a Toyota dealer a mile from where I live. When we picked up the car it was like we won a prize. It was spotless. I'd give them 10 stars if I could. More
Used Prius Purchase Bought a used 2014 Prius. Keith Olsen was a great sales agent. We got a good price and everything was done in one visit. Glad to have your dealership Bought a used 2014 Prius. Keith Olsen was a great sales agent. We got a good price and everything was done in one visit. Glad to have your dealership available to us to get the Prius we wanted. More
Excellent Best professional experience and services L have had in many years. Jeff made everything easy, quick, exceptional and accurate giving this busy mom of Best professional experience and services L have had in many years. Jeff made everything easy, quick, exceptional and accurate giving this busy mom of 3 a piece of mind. Highly recommend!! More