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Toyota of Hackensack
Hackensack, NJ
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,032 reviews
April 18, 2023
Customer service people who receive calls are friendly and accommodating. On time to their promise with completing their work. and accommodating. On time to their promise with completing their work. More
by RENCEFABIAN15
Verified CustomerEmployees Worked With
April 17, 2023
Kat was wonderful in transparent and clear communication in helping resolve my 2 year old issue. The best customer support ever provided. Very good job done and on time. in helping resolve my 2 year old issue. The best customer support ever provided. Very good job done and on time. More
by FORAKS
April 16, 2023
The staff they’re are pleasant and professional . The service is alway fast and excellent. I would never think of taking my car to another dealership. I have been with Toyota of Hackensack for years The service is alway fast and excellent. I would never think of taking my car to another dealership. I have been with Toyota of Hackensack for years. I left once and quickly fine way back. More
by DALETTEALI
Employees Worked With
April 15, 2023
Ana Mayers was extremely helpful as soon as I walked through the doors. It was my first time purchasing a vehicle and any question I had she answered to her best ability. Though it was a busy day of my through the doors. It was my first time purchasing a vehicle and any question I had she answered to her best ability. Though it was a busy day of my purchase she manage to multitask with at least 4 different things on her plate and still execute the deal. I look forward to another purchase in the future. Thank you for making an easy process with my Supra!!!! More
by Jeff sithisong
Employees Worked With
April 15, 2023
Buena atención y servicio rapido en todas las áreas de servicio al cliente lo recomiendo servicio al cliente lo recomiendo More
by Antoniojesus1330
Employees Worked With
April 15, 2023
I like when women receptionist who help me. They will take time to answer my questions. They will take time to answer my questions. More
by MBABI513
Employees Worked With
April 15, 2023
Exaselente servicio y amabilidad me encanto su rapidez sus empleados son muy amables y respetuosos Gracias por todo sus empleados son muy amables y respetuosos Gracias por todo More
by JUAN_SANTANA2546
Employees Worked With
April 15, 2023
My experience with John Ramierez was smooth and would my recommend my friends in the future. recommend my friends in the future. More
by romeo.weld
Employees Worked With
April 15, 2023
All was perfect. I got in early and the car was ready within the hour. Very friendly and professional staff. I got in early and the car was ready within the hour. Very friendly and professional staff. More
by DALETTEALI
Employees Worked With
