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Toyota of Hackensack

Hackensack, NJ

4.5
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,032 reviews

April 11, 2023

Very bad and dishonest people work there I never recommend anyone to go there for vehicles More

by IMRANPERVAIZ26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diana Carella
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Everything went well Hana was very courteous, very good at what she is doing, polite , trying to help out she is helping the dealership and the customers at the same time no one left out. This is nice havi More

by NOLA NAPOLEON-MONVAL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Garcia
April 11, 2023

I just did not get any refills on my windshield, brake fluids and overall on More

by SOLANORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Maintenance Service completed as expected and on time. Rear brakes replaced and serviced as I expected. Thank you. More

by dtruncellito
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

It’s very nice and fast service thank you so much every time i will do my service More

by Ronzagad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Courteous and efficient service. Up front about all costs for the vehicle well trained sales sraff More

by AJE40
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
April 10, 2023

Catherine was absolutely wonderful to work with! From start to finish answering all of my questions, arranging transport of the vehicle to Florida and follow up were stellar! We found the "unicorn" More

by cedelutis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Everyone from the valet to the managers were exceptional, knowledgeable, professional, and courteous. It was a pleasure doing business with them. Definitely will be coming back! More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken Assistant Service Manager
April 09, 2023

Very professional. Never a bait and switch like Hyundai. They keep their promises., and have a varied selection of cars More

by SWIMMER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Well organized, professional customer service. Set a standard. 3-4 Toyotas so far. Very much appreciated! More

by Chucktr159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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