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Toyota of Hackensack

Hackensack, NJ

4.5
4,238 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,238 reviews

August 29, 2025

Nice experience first time getting a car on my own. Thanks to Jeff and Mike! More

by Jackie000921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Financial Department (?
August 29, 2025

Service was good. Price was reasonable and communication was good. A few hurdles but quick delivery even though my license plate did take longer than I expected. I wo More

by MABS9826
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Coll
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Ana was very helpful as soon I went on the lot she came up to me and I told her I wanted to see this car and she went and got it she didn’t even take 2 minutes and she made sure that they would help me and More

by KHALILKEROLOS6
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Took too long. And the malfunction is clearly a design flaw. I have proof if you are interested More

by pfinley51
Recommend Dealer
Yes
Employees Worked With
Marissa
August 27, 2025

Good service, I've never had any problems and the staff has treated me very kindly. More

by jose_santana_m28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Mucho tiempo de espera, rude, muy caro para lo que uno ni ve lo que le hacen al carro, don’t specify the problems, thinking to go to another place. More

by CRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Friendly, attentive service. Car was serviced. Recommendations were made and explained. Cost was disclosed in advance. More

by kopekandrew
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
August 26, 2025

Good service, not long wait time. Friendly stuff. In general I had great experience. Would recommend. More

by slonlivs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

The staff is amazing, they knew what they were talking about. It was clean and the whole experience was top knotch. I will definitely go back to my next vehicle from them. More

by LUCID973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in the service department, Mona Lynch,
August 24, 2025

Service advisor answered my issues to my satisfaction, appreciate his listening and response. Thank You More

by M0T041JL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
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