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Toyota of Hackensack
Hackensack, NJ
4,238 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,238 reviews
August 22, 2025
Incredibly unprofessional and arrogant. Was trying to negotiate via email with some researched numbers and was berated in such a condescending manner (we're Toyota and don't need your busi Was trying to negotiate via email with some researched numbers and was berated in such a condescending manner (we're Toyota and don't need your business). Direct quotes from the exchange: "You can't see me, but I'm literally facepalming. SO, in order to help bring you out of the ignorance of AI,...." "...it does make a difference as to why the vehicle is being discounted as it is, which I hope I don't have to explain in the "Supply vs Demand" economy." "And let's be honest, you're only upset because you didn't like what I had to say, not how I said it, and you were not going to buy the Toyota anyway. (I understand. Your reaction was what I expected.)" More
by Paul Rendeiro
Employees Worked With
Dennis Demercurio
August 20, 2025
Young Kim was very helpful and attentive. He did his best to help us get the car that I wanted and did everything possible that I left happy and satisfied. Not only that but his managers were He did his best to help us get the car that I wanted and did everything possible that I left happy and satisfied. Not only that but his managers were also very helpful everyone was great. More
by CHAVEZR
Verified CustomerEmployees Worked With
Young (David) Kim
August 18, 2025
All employee are all friendly and the area is clean even the bathroom its nice thank u for the hospitality the bathroom its nice thank u for the hospitality More
by Resty01
Employees Worked With
August 17, 2025
The service was pleasant and quick. The wait time for the service of my vehicle was fast. The wait time for the service of my vehicle was fast. More
by DANTE199888
August 17, 2025
Greeted immediately when entered. Person found our salesman immediately. Sales person was excellent . Set up phone in car. Went over everything that was done. Explained how cert Person found our salesman immediately. Sales person was excellent . Set up phone in car. Went over everything that was done. Explained how certification worked. More
by INGRID2056
Employees Worked With
August 16, 2025
The dealership is amazing and customer service is excellent. I felt me and my car was in good hands excellent. I felt me and my car was in good hands More
by Humaira
Employees Worked With
August 16, 2025
John Ramirez the BEST . He patiently had tried in his best effort to take much of his in making my car buy out transaction easier and comfortably affordable.A very nice brill He patiently had tried in his best effort to take much of his in making my car buy out transaction easier and comfortably affordable.A very nice brilliant guy.He is knowledgeable really.He’s GREAT‼️ More
by ARIQUITIK
August 15, 2025
Everything works smoothly here. Sales representative John is really patient and always keeping us posted until the car is delivered. Nice and professional services. Recommend. Sales representative John is really patient and always keeping us posted until the car is delivered. Nice and professional services. Recommend. More
by delleb0720
Employees Worked With
