Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,010 reviews
August 02, 2022
My 2008 Prius’ master warning light suddenly went on including the engine and the hybrid system warning light. I just had to bring it in with no appointment. I took a chance to take it to Toyota of Hack including the engine and the hybrid system warning light. I just had to bring it in with no appointment. I took a chance to take it to Toyota of Hackensack, got there a little after 3 pm. The mechanics traced the problem but the parts would take 2 days. It would be detrimental to the other car components if I continued to drive it. Instead Toyota gave me a loaner. When it was fixed I got a call promptly but I was not rushed to retuning the loaner as I was given until 7 pm, well enough time for me to finish from work. Excellent service I would say. More
by GLENDAROASA
Verified CustomerEmployees Worked With
Female from service department
August 02, 2022
These guys (and gals) are the BEST. What a positive experience with Sam in particular was great to deal with. Smiled the entire time and a great positive attitude. What a positive experience with Sam in particular was great to deal with. Smiled the entire time and a great positive attitude. More
by BBICHER1
August 01, 2022
They are on time. Waiting area is well served with coffee and tea. Pleasure to talk to the dealers. Waiting area is well served with coffee and tea. Pleasure to talk to the dealers. More
by AWOLDEMARIAM
Employees Worked With
August 01, 2022
Everyone was polite. Since the beginning to the end. I like it. Once the service was donde, they called me to let me know it was ready. That was good because I was sleepi Since the beginning to the end. I like it. Once the service was donde, they called me to let me know it was ready. That was good because I was sleeping in the waiting room. Great work. More
by fabico80
Employees Worked With
I don’t remember.
July 31, 2022
I did not have an appointment and they promised me that the service will Will take no longer than an hour and a half and it took two hours. That’s not right the service will Will take no longer than an hour and a half and it took two hours. That’s not right More
by Jacob
Employees Worked With
Gallo, Louis
July 30, 2022
I waited too long to have a service provider check me in. I think you charge too much for your services. However, you know what the car needs and you provide a spacious, clean waiting area. You are thorough I think you charge too much for your services. However, you know what the car needs and you provide a spacious, clean waiting area. You are thorough in your car check. Personnel are generally courteous and friendly. More
by B.
Employees Worked With
Lou
