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Toyota of Hackensack

Hackensack, NJ

4.5
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,010 reviews

July 12, 2022

I was at Toyota Hackensack for oil change, alignment and overall inspection. The service Advisor Marissa Giordano was highly professional. She kept me updated regarding the stage from inspection to when ev More

by Bart.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Giodano
Jul 15, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service advisor Marissa Giordano was both professional, communicative throughout your service visit. It truly means a great deal that you cross the bridge just to service with us. We appreciate your business! Thank you for servicing with us!

Jul 15, 2022 -

Bart. responded

You are welcome. You are the best. Keep up the good work.

July 11, 2022

Very quick to see me. Easy to schedule an appointment. Checked into my concern about charging iPhone More

by DAVIDRHYSBEAGLEHOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2022

Hello: Toyota of Hackensack is a professional dealership. Mrs. Radi was very good. My advider Marisa Giordano was excellent. It appears that I will transfer my car maintenance More

by ADAMROSENFELD
Recommend Dealer
Yes
Employees Worked With
Mrs. RADI MARISA GIORDANO
July 10, 2022

A good group of people! They try their best to make you feel Confortable. I wish the prices were a little bit lower, but it is what it is. Good job More

by FV3112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

I like the service and suv that i got from your place and the deal was good More

by DBRWON703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
July 09, 2022

the service was very good and punctual, the seller was very good with everything we asked for More

by MARGARITAALICA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

The environment is unwelcoming because of the attitudes of your staff. What I needed got done, but I would never come back. More

by BROMFIELDARIEANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis
July 09, 2022

The amazing staff at Toyota of Hackensack saved me and my working dogs while on a road trip when my van's alternator died. They got me in as an emergency, had the part in stock, arranged for a tech to instal More

by searchherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano, Gil Ortiz, Mike Gaige, Bobby Giordano
July 07, 2022

Had a great experience bringing my truck in for service. They listened, the work was done quickly, what more could I ask for? More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone in service
July 07, 2022

I can in at 7:15an. Out by 7:50am. Love the quick service! Just one comment. Maybe your service representative should smile a little when welcoming their customer. A More

by rrcramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
4.0
This rating includes all reviews, with more weight given to recent reviews.
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