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Toyota of Hackensack

Hackensack, NJ

4.5
4,006 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,006 reviews

May 22, 2022

I’m very satisfied with the service their provide me buying my BMW, they assist me in a very professional way! Thanks!!! More

by JEANNETTECONSORO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 20, 2022

Great service, got everything done in the time frame I was giving. They manage to get the job done and accurate. More

by Moonprism2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 20, 2022

Dana was a very deligent and professional customer representative. She kept me informed throughout the service process. More

by markschmelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
May 21, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that Dana provided diligent and professional service during your visit. We appreciate your business! Thank you for servicing with us!

May 20, 2022

I’m thankful for the service of this place and for Paul’s assistance with my car issues. If anytime you need to go over this place, ask for Paul! More

by Gisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Villacres
May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Paul Villacres from our service department provided assistance during your last service visit. We appreciate your business! Thank you for servicing with us!

May 20, 2022

Waiting time was not very long. Everyone helpful. Did not experience any problem at all. Very satisfied. More

by ca.nicolich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not notice names
May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that everyone was helpful during your service visit. We appreciate your business! Thank you for servicing with us!

May 19, 2022

Prompt and thorough service with courteous staff. Door to door shuttle service super is convenient. They make it easy to come back year after year. More

by Dented highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service front desk and service associates were so pleasant.
May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear the shuttle service provided by our service department is super convenient. We appreciate your business! Thank you for servicing with us!

May 19, 2022

You guys make yourself available, are patient and respect the needs of your customers in relatable ways that made me feel comfortable the moment I came for service. Thank you!! More

by SHIMON PORUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We try to our best to be patient and respectful to clients coming into the dealership. Thank you for servicing with us! We appreciate your business!

May 19, 2022

I love this dealership - this is where we bought our car and we continue to get it serviced here. They are courteous, knowledgeable, timely and do good work! More

by dorothysand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

dorothysand responded

Toyota of Hackensack is a great dealership - friendly, knowledgeable and reasonable.

May 18, 2022

I love go there because I have always the associate susana help me she is very nice More

by Sandra acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Susana is one of our most requested service advisors. We appreciate your business! Thank you for servicing with us!

May 18, 2022

I've been coming to this dealership for many years and have always received THE BEST service! Unfortunately, I'm moving to Pennsylvania so unfortunately I will be following up with a dealership there. More

by Grin322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are sorry to hear that you are moving away, but we are grateful that you chose us for service during your time here. Thank you for your business! Best of luck on your move!

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