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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
October 03, 2021
Went in for two recalls on my Supra. Waited in the waiting room over 3 1/2 hours. I went up to check on the status and the service advisor Dana said that she had called me to let me know the car was d waiting room over 3 1/2 hours. I went up to check on the status and the service advisor Dana said that she had called me to let me know the car was done. I said to her that my cell had no missed calls. Instead of calling the customer how about going to the waiting room and make an announcement by calling the customer’s name More
by Shaggy
Verified CustomerEmployees Worked With
October 02, 2021
This was our first time buying a Toyota. Jay made the process very easy and even arranged to have the vehicle driven to our home (an hour away). Pricing was very fair and this was an overall very positi process very easy and even arranged to have the vehicle driven to our home (an hour away). Pricing was very fair and this was an overall very positive experience. More
by bcrogoff
Employees Worked With
October 02, 2021
The service rep was respectful and very professional. I The service rep was respectful and very professional. I waited for my car which was finished in a reasonable amount of time. The service rep was respectful and very professional. I waited for my car which was finished in a reasonable amount of time. More
by EVACALEVA
Employees Worked With
Louis Gallo
October 02, 2021
The sales and service departments are great! I trust them fully. Jose Alvarado is the most trustworthy salesperson I've ever met, and he goes out of his way for us if we need anything in the service departme fully. Jose Alvarado is the most trustworthy salesperson I've ever met, and he goes out of his way for us if we need anything in the service department. More
by EDANDMARITESTA
Employees Worked With
October 02, 2021
Appreciate the oil change service but apparently my wife’s RAV4 needs rear brakes and $495 is “ OUTRAGEOUS “ :-( Very unhappy with that price !!!!! wife’s RAV4 needs rear brakes and $495 is “ OUTRAGEOUS “ :-( Very unhappy with that price !!!!! More
by JCM2628
Employees Worked With
Service writer
September 23, 2021
Jp was very helpful. They answered all of my questions and made the car buying experience stress free. Definitely will recommend this dealer and made the car buying experience stress free. Definitely will recommend this dealer More
by Staceyb
Employees Worked With
September 23, 2021
Dana Sisakova and Maria G. went above and beyond in Dana Sisakova and Maria G. went above and beyond in providing great customer service. I will return for any additional service. Dana Sisakova and Maria G. went above and beyond in providing great customer service. I will return for any additional service. More
by DIANECAPOZZI
Employees Worked With
Dana Sisakova, Maria Grau
