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Toyota of Hackensack

Hackensack, NJ

4.5
4,049 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,049 reviews

June 25, 2021

Quick and attentive service provided. We got a call as soon as the vehicle was ready and the pick up was quick as well. We have been to other dealers and this one is the best More

by MAYRAYACOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis from service
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Luis and the service department performed above your expectations! We appreciate your business! Thank you for servicing with us!

June 25, 2021

Sales person was really nice and a pleasure to work with. More

by royg0214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramírez
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for taking the time to leave us feedback! We are glad to hear that your experience with John Ramirez was a good one. We appreciate your business. Enjoy your new purchase!

June 25, 2021

very nice and helpfull good deals and sell skills and very good salesman More

by GDAR779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Angel Alvarez was both helpful and provided a good deal during your purchasing process. Thank you for your business! Enjoy your new purchase!

June 25, 2021

Nick the service rep made me very comfortable and friendly. Thank you. More

by JOHNSC38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service experience with Nick was both friendly & comfortable! We appreciate your business! We look forward to having you service with us again!

June 25, 2021

Our service rep, Susana, was personable and friendly. She went out of her way to make sure our requests were responded to correctly. I was satisfied with the service. More

by RAYT
Recommend Dealer
Yes
Employees Worked With
Susana, Service Representative
Jun 28, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Susana was both personable and friendly during your service visit. We are glad to hear that you are satisfied with your service. We appreciate your business! Thank you for servicing with us!

June 23, 2021

Joseph Huncken was the service writer who was assigned to me. Joseph was knowledgable, and professional. He patiently answered all my inquiries in very clear terms and the problem with my car was resolved More

by dolorita
Recommend Dealer
Yes
Employees Worked With
JOSEPH HUNCKEN
Jun 23, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Joe Huncken was able to lend his expertise during your service visit. Most importantly, the issue with your vehicle was resolved. We thank you for allowing us the opportunity to service with us. We appreciate your business!

June 22, 2021

Mirian is awesome. She is very professional and a great seller. More

by LIGIA865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jun 22, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam Shanken was professional and was able to offer excellent customer service during your purchasing process! We appreciate your business! Enjoy your new purchase!

June 22, 2021

Had some bad experiences with other dealers and did not here. Very straightforward More

by THEJASONBURKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We do our best to be straightforward and transparent as possible! We appreciate your business! Enjoy your new purchase!

June 22, 2021

Great all around - easy experience and a fantastic deal...thanks. More

by GBODOW
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rosen (5 stars)
Jun 23, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate your business! Enjoy your new purchase!

June 22, 2021

Sales consultant JP, John P Reyes, of Hackensack Toyota, was helpful in assisting me find the specific vehicle I was looking for. During present circumstances, with an extreme shortage of new cars, I was ab More

by rfslotwinski
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that JP Reyes was able to assist in finding the specific vehicle you were looking for during largest vehicle shortage in the last decade. We appreciate your business! Enjoy your new purchase!

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