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Toyota of Hackensack

Hackensack, NJ

4.5
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,008 reviews

April 06, 2021

Paul was knowledgeable, providing me with all the information I needed to make a good decision. He gave me a good price and the car max Toyota price for my trade In. He delivered on time and did a g More

by RDOCRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

The staff are professional and offer great service. There is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. More

by JOHANNA_KIM
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Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the person who took care of me
April 05, 2021

Miriam helped us with the purchase of our new Rav4 Prime! We were very excited to own this car and she was very sweet and knowledgeable and made our experience a great one. More

by JeanD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
April 04, 2021

Miriam was a no xxxxxxxx salesperson and made this process easier than any car I’ve ever bought. I would highly recommend buying a car from her! More

by brendanomelia
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
April 03, 2021

Susana was professional and helpful! I went in for an oil change and regular maintenance of my 2014 Rav 4 and spent $325! Too Expensive! More

by AZALIAG121
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Price
Recommend Dealer
Yes
Employees Worked With
Susana
April 03, 2021

Service as usual was fast and professional. Prices are Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly More

by ANNIE3413
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Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
April 03, 2021

It went well. Although it took a little while, I was happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. More

by Felice Z. Stokes
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken, Assistant Service Manager was quite helpful.
April 02, 2021

No problems. Very happy with their services. Will recommend them to friends and family. Will definitely return when vehicles need service. Wish all dealerships were like them. More

by KWSMAHWAH
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
April 02, 2021

The service itself was likely fine as it has been previously, however I can't in good faith recommend a dealership where the mask policies are not being taken seriously by staff - despite signs on th More

by PMDERRICO
Customer Service
Quality Of Work
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Recommend Dealer
No
Employees Worked With
Whomever was working at the front desk was one of the people I was concerned with regarding the masks, I didn't get their name
April 01, 2021

As always, I was totally satisfied with the Service Department. In the past, I was very impressed with the professionalism, knowledge and excellent guidance provided by my former Service Manager, Cedr More

by SUSAN.SHAMAMIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wise, Service Advisor
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