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Toyota of Hackensack
Hackensack, NJ
4,051 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,051 reviews
April 06, 2021
Fast and efficient service is the norm at Toyota Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want no Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want nothing less. More
by Dean
Verified CustomerEmployees Worked With
Joe and his crew
April 06, 2021
John Reyes is an excellent salesman.. John explained everything I needed to know about my 2021 Toyota Camry.. Beautiful car.. 5 stars for John Reyes.. everything I needed to know about my 2021 Toyota Camry.. Beautiful car.. 5 stars for John Reyes.. More
by sararose0358
Employees Worked With
April 06, 2021
I was at the dealership for buying a new car. She gave me some initial quotes. She could not explain additional details that I requested for from the quote. I felt she was not at all helpful and finally I ha some initial quotes. She could not explain additional details that I requested for from the quote. I felt she was not at all helpful and finally I had to walk out of the dealership. More
by TG
Employees Worked With
Miriam Shanken
April 06, 2021
Paul was knowledgeable, providing me with all the information I needed to make a good decision. He gave me a good price and the car max Toyota price for my trade In. He delivered on time and did a g information I needed to make a good decision. He gave me a good price and the car max Toyota price for my trade In. He delivered on time and did a great job. All around Aplus! More
by RDOCRICH
Employees Worked With
April 05, 2021
The staff are professional and offer great service. There is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. More
by JOHANNA_KIM
Employees Worked With
Don't remember the name of the person who took care of me
April 05, 2021
Miriam helped us with the purchase of our new Rav4 Prime! We were very excited to own this car and she was very sweet and knowledgeable and made our experience a great one. We were very excited to own this car and she was very sweet and knowledgeable and made our experience a great one. More
by JeanD
Employees Worked With
Miriam Shanken
April 04, 2021
Miriam was a no xxxxxxxx salesperson and made this process easier than any car I’ve ever bought. I would highly recommend buying a car from her! process easier than any car I’ve ever bought. I would highly recommend buying a car from her! More
by brendanomelia
Employees Worked With
Miriam Shanken
April 03, 2021
Service as usual was fast and professional. Prices are Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly and informative. More
by ANNIE3413
Employees Worked With
Louis Gallo
April 03, 2021
It went well. Although it took a little while, I was happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. More
by Felice Z. Stokes
Employees Worked With
Joseph Huncken, Assistant Service Manager was quite helpful.
