Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,032 reviews
March 16, 2021
My old salesman passed away and I was very apprehensive about going to a New one but Paul made the transition wonderful. I was very pleased. about going to a New one but Paul made the transition wonderful. I was very pleased. More
by ABELLINJ
Verified CustomerEmployees Worked With
March 15, 2021
Outstanding Customer Service. We have purchased three Outstanding Customer Service. We have purchased three hybrids since 2005. Very reliable vehicles, so mainly routine service issues. Excellent people Outstanding Customer Service. We have purchased three hybrids since 2005. Very reliable vehicles, so mainly routine service issues. Excellent people to deal with, from the check-in valet to the cashier. More
by Richard
Employees Worked With
Cedric, Louis
March 14, 2021
Ana was great! Professional and very customer oriented. We had a question after leaving the dealership and texted Ana who responded immediately and helped fix our problem. Hoping to continue our relationsh We had a question after leaving the dealership and texted Ana who responded immediately and helped fix our problem. Hoping to continue our relationship with Ana and have Kendall Toyota for years to come. More
by TEHALLIGAN
Employees Worked With
March 14, 2021
From start to finish Miriam was outstanding; very attentive, anticipated my needs and no hassle to-the-point sales delivery; will be recommending Miriam to all friends and family members; thank you a attentive, anticipated my needs and no hassle to-the-point sales delivery; will be recommending Miriam to all friends and family members; thank you again and kudos to your bulgogi once more! More
by akim
Employees Worked With
Miriam Shanken
March 14, 2021
As usual they did very good job , very friendly , explain all small details for me. MR drew offer to walk with me to my car to make sure my remote starter work good. The price very good compare to other sh all small details for me. MR drew offer to walk with me to my car to make sure my remote starter work good. The price very good compare to other shop More
by MAGDYISSA
Employees Worked With
Drew wise
March 14, 2021
My experience was absolutely great. Excellent welcoming! The secretary very friendly. All the people I contacted were very professional. The woman who attended me was very sweet. The secretary very friendly. All the people I contacted were very professional. The woman who attended me was very sweet. More
by SANTACOKER
Employees Worked With
Do not recall
March 13, 2021
Bill was great to work with. He remember me and needs from my last visit. I will be back again to lease again. Keep up the great customer service. from my last visit. I will be back again to lease again. Keep up the great customer service. More
by JOHNOGRADY354
Employees Worked With
March 13, 2021
Great follow up on service from Kat who made it a great experience. Also, always a pleasure to work with Susannah. This experience keeps me loyal to this dealership. experience. Also, always a pleasure to work with Susannah. This experience keeps me loyal to this dealership. More
by TRIPLETHREATNYC
Employees Worked With
Kat, Susannah
March 13, 2021
Service took forever. Had an appointment for an oil change and a tire rotation. Took 3 hours which is crazy. And then, after I’ve checked out, took 10 minutes for someone to get my keys. 3rd time this change and a tire rotation. Took 3 hours which is crazy. And then, after I’ve checked out, took 10 minutes for someone to get my keys. 3rd time this has happened, everyone else seems to check out and have their keys but I’m waiting for multiple people to try to find them. Also, the bathroom was gross. More
by KATIE.CARBONARI
Employees Worked With
March 13, 2021
Friendly people and professional service as always. Web site is easy to use and making an appointment is a breeze. Good experience will always bring customers back. site is easy to use and making an appointment is a breeze. Good experience will always bring customers back. More
by LENNYTEC
Employees Worked With
Cedric
