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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
January 02, 2021
Dan Beisswenger handled my sale, he was GREAT. Terrific product knowledge was able to answer all of our questions and help us drill down to the right vehicle for us. Sam Musarra, the used car manager helpe product knowledge was able to answer all of our questions and help us drill down to the right vehicle for us. Sam Musarra, the used car manager helped finalize the deal, and Steve Escobar was extremely professional. I couldn't recommend this Toyota of Hackensack team more. More
by Kevswing
Verified CustomerEmployees Worked With
Dan Beisswenger
January 01, 2021
They gave me a same day appointment. My oil change was done promptly. My car was washed. A coupon for a discount had been sent to me and was honored. done promptly. My car was washed. A coupon for a discount had been sent to me and was honored. More
by HFRISCH0
Employees Worked With
Joe
January 01, 2021
I had an outstanding experience servicing my newly purchased Lexus G470 at Hackensack Toyota. The entire service staff and managers are extraordinarily professional, knowledgeable, and honest, which purchased Lexus G470 at Hackensack Toyota. The entire service staff and managers are extraordinarily professional, knowledgeable, and honest, which is difficult to find with Toyota/Lexus dealers in the Northern New Jersey region. Prices are fair and reasonable for all services. Toyota of Hackensack is simply the best local service center you can find. It’s worth adding that my experience working with Susana Chiabo, an assistant service manager, was top notch. Highly Recommend! More
by Allen K
Employees Worked With
Susana Chiabo, Cedric Hopson
January 01, 2021
Miriam made the process pleasant, easy and contact-free. She respected our needs and showed us exactly what was right for us. She was prompt and courteous. She respected our needs and showed us exactly what was right for us. She was prompt and courteous. More
by Rabbicathy
Employees Worked With
Miriam Shanken
December 31, 2020
My purchase of our 2020 Prius Prime was a no-pressure affair at Toyota of Hackensack. JP provided the cars for test driving and any information I needed, then gave me room and time to make my own decisio affair at Toyota of Hackensack. JP provided the cars for test driving and any information I needed, then gave me room and time to make my own decision. More
by jkrifes
Employees Worked With
December 31, 2020
Exchanged my Toyota Siena for a new 2021 Siena lease. Was happy to complete the process in a timely fashion. was able to come to acceptable terms with our new van. All the proper procedures were clearly expl happy to complete the process in a timely fashion. was able to come to acceptable terms with our new van. All the proper procedures were clearly explained to make this a smooth transaction More
by Raymond.kordell
Employees Worked With
December 30, 2020
Fast and excellent service. Very knowledgeable staff that works with you. Even through the epidemic they manage good cleanliness and sanitation procedures and customer safety. works with you. Even through the epidemic they manage good cleanliness and sanitation procedures and customer safety. More
by FRESSE.P
Employees Worked With
December 30, 2020
Excelente seller! I recommend her! She’s very patient and offers the best deals! My third car that I bought with her help! Polite person! offers the best deals! My third car that I bought with her help! Polite person! More
by Carlos A R
Employees Worked With
