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Toyota of Hackensack

Hackensack, NJ

4.5
3,572 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,572 reviews

April 16, 2024

JP made my husband and my experience a great one! Very professional, knowledgable and thorough that he made us feel comfortable. He listened to everything we wanted/needed, didn't give us any kind o More

by sarahlglopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with JP was great! We make every effort to provide transparency throughout the purchasing process. We appreciate your business! Enjoy your new vehicle!

April 15, 2024

The salesperson was super helpful and made the process as painless as possible. The finance department is horrible. The contact said nothing to me after turning down the extended warranty. I never received More

by SecretCosts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

E v e r y t h i n g g o o d ! Thanks More

by Dimasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
April 12, 2024

Jeff is very responsive and easy to work with. We had a positive car buying experience as Jeff did not pressure us and found us a vehicle meeting our requirement. More

by kimfam
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Thank you to the Toyota Team. My car issue was resolved and I got the car back in a timely manner. I appreciate the efforts of each member. More

by LGURNANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service team
April 12, 2024

Very caring for their customers. Everything went smoothly. I highly recommend this dealership to all who are interested in Toyota vehicles More

by SATTWA.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Bought a Toyota Grand Highlander Hybrid. The team was professional and responsive. Price was fair. More

by joe4logan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Steve in Finance who was excellent.
April 10, 2024

Diligent, cordial and willing to help makeyour car run smoothly! They are also time conscious. More

by DC082175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisaa Giordano
April 08, 2024

Very helpful , good experience . Jeff was pleasant to deal with , and made the transaction as painless as possible . More

by RICKGOTKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

I am not satisfied with the service, first the person who serves me is not even able to look at me, second I consider his behavior a bit rude, then I tell him that the car is failing when I turn it on and he More

by MARIAJOSEDAVIDBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.