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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
February 15, 2020
Quick. Easy. Painless. Miriam at Toyota of Hackensack made my experience a piece of cake. Got the perfect preowned Corolla, and I am loving it. made my experience a piece of cake. Got the perfect preowned Corolla, and I am loving it. More
by MaryAnne
Employees Worked With
Miriam Shanken
February 12, 2020
Buying my first new car in 15 years was an absolute delight thanks to Miriam of Toyota. There was no pressure at all as she guided me thru the process and answered my many questions with patience and i delight thanks to Miriam of Toyota. There was no pressure at all as she guided me thru the process and answered my many questions with patience and insight. Miriam is so awesome that I’ recommending everyone in my family buy from her in the future. Thanks Miriam! More
by MikePagan
Employees Worked With
Miriam Shanken
February 11, 2020
exactly what i hoped for Miriam was extremely helpful and courteous. She went aboveboard to get me a monthly price I could afford when the first quote was too high. I am retir Miriam was extremely helpful and courteous. She went aboveboard to get me a monthly price I could afford when the first quote was too high. I am retired now and needed a lower monthly price or I would have had to buy a cheaper brand name. I have been a Toyota woman for over 20 years and I love them and also the excellent service I receive at the Hackensack Toyota Service Department. I always deal with Cedric Hobson in the service department and always find him to be knowledgeable about my car, extremely caring and courteous every time I visit., More
by TRCDRC
Employees Worked With
Cedric Hobson in service dept.. Gives excellent customer service and is the main reason I come to Hackensack Toyota., Miriam Shanken
February 08, 2020
Ana Mayers siempre esta dispuesta a ayudar, excelente vendedora, atenta, paciente, resuelve todas mis dudas y siempre salgo con el carro perfecto, súper recomendada. Johana L. vendedora, atenta, paciente, resuelve todas mis dudas y siempre salgo con el carro perfecto, súper recomendada. Johana L. More
by Johana L
Employees Worked With
February 07, 2020
Miriam was very helpful in purchasing a used Sienna. After I test drove the vehicle and agreed to a price, she made sure all the paperwork and everything was completed to ship the vehicle to Mississippi After I test drove the vehicle and agreed to a price, she made sure all the paperwork and everything was completed to ship the vehicle to Mississippi and she continued to follow up with me. Good experience. More
by SalmanAlt
Employees Worked With
Miriam Shanken
February 03, 2020
I had such a pleasurable experience buying my vehicle from Miriam. Whole process was easy and no pressure. Although we did have to wait a bit (it was a busy Saturday), everybody was nice and accommodatin from Miriam. Whole process was easy and no pressure. Although we did have to wait a bit (it was a busy Saturday), everybody was nice and accommodating. More
by gfisch
Employees Worked With
Miriam Shanken
February 02, 2020
Great service! There was no sales pressure which I appreciate. The whole process was quick and painless even though they were very busy. I would definitely recommend shopping here. appreciate. The whole process was quick and painless even though they were very busy. I would definitely recommend shopping here. More
by Warren
Employees Worked With
Miriam Shanken
January 31, 2020
I researched Top Toyota dealers in NJ and then Top Salespeople which led me to Miriam. She and Toyota of Hackensack absolutely lived up to the 5 Star review! She kept right on top from the first ca Salespeople which led me to Miriam. She and Toyota of Hackensack absolutely lived up to the 5 Star review! She kept right on top from the first call, instant responses (even on day off), great texts keeping me informed with each positive step. I couldn’t have asked for a smoother process. Thanks Miriam! More
by Happy Forerunner Owner Montclair
Employees Worked With
Miriam Shanken
January 30, 2020
Miriam made my buying experience stress free and fast. She was knowledgeable and friendly. I love my new car and I got the best deal possible. I will be recommending her to my friends and family. The enti She was knowledgeable and friendly. I love my new car and I got the best deal possible. I will be recommending her to my friends and family. The entire purchasing experience was very pleasant. More
by MARISOLCORTES1978
Employees Worked With
Miriam Shanken
January 29, 2020
Ana es muy profesional i carismática siempre a con la Ana es muy profesional i carismática siempre a con la disposición de ayudar a encontrar el carro adecuado fue de mucha ayuda thanks you gracias a e Ana es muy profesional i carismática siempre a con la disposición de ayudar a encontrar el carro adecuado fue de mucha ayuda thanks you gracias a ella encontramos el carro que buscábamos More
by Karla gomez
Employees Worked With
