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Toyota of Hackensack
Hackensack, NJ
4,227 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,227 reviews
July 09, 2018
efficient and easy Ana Mayers was my sales person and she made me feel comfortable and I felt like I was in good hands with her. She made the experience hassle free and Ana Mayers was my sales person and she made me feel comfortable and I felt like I was in good hands with her. She made the experience hassle free and easy. Everyone who I dealt with from paperwork to showing me how to use the car was very good. I would buy my next car there. More
by carperson
July 08, 2018
Great place. Friendly people. Negotiable prices. Dennis and Nixon were super friendly and helpful. Dennis answered all of my questions, showedand let me test drive all the models I wanted. Nixon w Dennis and Nixon were super friendly and helpful. Dennis answered all of my questions, showedand let me test drive all the models I wanted. Nixon was friendly, worked with me to get the price to where I wanted it and we went to dinner after while the got the car ready. We looked at and compared several different Rav4 and Hylander models. Favorite thing about this dealership is that a their vehicles are on site so you can look at and compare any models you want. The Hudson and Edgewater Toyota dealerships don't have all their cars on site. Highly recommended to anyone. And a Toyota is always a good buy. More
by mike123
Employees Worked With
Nixon , Dennis Donayre
July 07, 2018
Bad car servicing here..beware Very bad carservicing. They just washed my car..I can do that too..no vacuum..nothing..and no one ever got back to me to resolve the problem Very bad carservicing. They just washed my car..I can do that too..no vacuum..nothing..and no one ever got back to me to resolve the problem More
by Vss
Employees Worked With
July 07, 2018
Quick process honest sales. We were helped by Ramon and Dennis. Such quick and speedy process. They answered all of our questions and kept it very honest. Got the 2018 highlan We were helped by Ramon and Dennis. Such quick and speedy process. They answered all of our questions and kept it very honest. Got the 2018 highlander and I'm loving it! More
by MiVero84
Employees Worked With
Ramon Garcia, Dennis Donayre
July 06, 2018
Overall great experience. The overall experience and process of selecting a new vehicle was for the most part a great one. The salesman, Alex, and car rep, Dennis. Answered all The overall experience and process of selecting a new vehicle was for the most part a great one. The salesman, Alex, and car rep, Dennis. Answered all my questions and explained all the key features to me of the vehicle beyond satisfaction. More
by FredA
Employees Worked With
Steve Escobar, Cedric Hopson, Joe Latino, Alejandro Corpuz, Dennis Donayre
July 05, 2018
Excellent! Ana made our experience great she was so helpful and listed to our wants as needs. If you need someone be patient and honest she’s your go to. Unmatch Ana made our experience great she was so helpful and listed to our wants as needs. If you need someone be patient and honest she’s your go to. Unmatched customer service. More
by Vizcsarm
Employees Worked With
July 01, 2018
ANA THE BEST SALES PERSON! What can I say about Ana? I came into Toyota Of Hackensack with uncertainty of leaving with a car and sure enough Ana gave me the comfortable feeling What can I say about Ana? I came into Toyota Of Hackensack with uncertainty of leaving with a car and sure enough Ana gave me the comfortable feeling that I would leave with a car. With every dead end to make the deal happen, she made it her mission to make sure I can get a car, especially with my bad credit! More
by Esalda210
Employees Worked With
June 28, 2018
Good experience Very good car buying experience using AARP discounting. No haggling over price and no 'let me bring this to my manager to see if it can be approved' n Very good car buying experience using AARP discounting. No haggling over price and no 'let me bring this to my manager to see if it can be approved' nonsense that usually goes with a new car purchase. I was however, disappointed to learn that when my insurance agent called the dealership on the day that happened to be our salesman's day off, there was NO ONE in the dealership able to assist her. Thus the loss of one star in the overall rating More
by Do not use my name
June 28, 2018
Great deal, nice people to deal with. Mellie was great to work with. We arrived at a fair deal quickly. Dan gave me all the deets on my new Camry Hybrid XLE. A pleasant experience all arou Mellie was great to work with. We arrived at a fair deal quickly. Dan gave me all the deets on my new Camry Hybrid XLE. A pleasant experience all around. More
by fathermarkc
Employees Worked With
Dan Beisswenger, Mellie Dixon
June 27, 2018
Couldn't have been better This was an overall great experience. I felt comfortable the whole time and enjoyed the people I worked with. Ana and Steve know their stuff, and I 10 This was an overall great experience. I felt comfortable the whole time and enjoyed the people I worked with. Ana and Steve know their stuff, and I 10/10 recommend them and this dealership More
by emilyirvine
