Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,238 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,238 reviews
October 10, 2025
This has been my dealer ever since. The staff were good and accommodating and courteous! The staff were good and accommodating and courteous! More
by BAGOGALING
Verified CustomerEmployees Worked With
October 06, 2025
Reliable efficient service. I get peace of mind every time I go to them for service or any type of maintenance! I get peace of mind every time I go to them for service or any type of maintenance! More
by LUCKYABY888
Employees Worked With
October 05, 2025
John Reyes was patient and very helpful Excellent Sales person he explained all my questions and gave me options person he explained all my questions and gave me options More
by GHASSANCAD
Employees Worked With
October 05, 2025
Paul was great! He got us the car we wanted at a great price. He was not pushy and seemed like he genuinely cared. Great experience and I highly recommend him! He got us the car we wanted at a great price. He was not pushy and seemed like he genuinely cared. Great experience and I highly recommend him! More
by MICHAELCPEREIRA
Employees Worked With
October 04, 2025
Very Good customer service, friendly and courteous, the work was completed very quickly.parts were ordered and arrived within the predicted time range work was completed very quickly.parts were ordered and arrived within the predicted time range More
by rtjazz1030
Employees Worked With
Marissa Giordano
October 04, 2025
Very good service overall at Toyota and friendly staff. Car took a little longer due to car wash issues - was there over 2.5 hours for mtc service only. But overall I’m pleased with this dealership and w Car took a little longer due to car wash issues - was there over 2.5 hours for mtc service only. But overall I’m pleased with this dealership and will go back. More
by intorrej
September 28, 2025
Very Good service The agent was very good Guy always on the listening and trying to help the listening and trying to help More
by zied83
Employees Worked With
September 25, 2025
I had an outstanding experience (once again) purchasing my new car at Toyota of Hackensack! This is actually my third time leasing a car from them. From the moment I walked in, the staff was welcoming, my new car at Toyota of Hackensack! This is actually my third time leasing a car from them. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right vehicle. My salesperson, Jeff Canlas, was knowledgeable, patient, and never pushy. He took the time to answer all my questions, explain the features, and make sure I felt completely comfortable with my decision. The entire process including financing with the Manager, Steven, was smooth, transparent, and stress-free. I drove away feeling confident and excited about my new car. It’s clear that this dealership values its customers and takes pride in providing excellent service. I highly recommend Toyota of Hackensack to anyone looking for a great car-buying experience! More
by Rolloa
