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Toyota of Hackensack

Hackensack, NJ

4.5
4,034 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,034 reviews

July 12, 2023

The service to my car was doing on time. Gave suggestions of what repairs my car need it. More

by UORJUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department performed maintenance on your vehicle in a timely manner. Thank you for servicing with us! We appreciate your business!

July 12, 2023

Completed job in reasonable amount of time even though I didn't have appointment. Waiting room experience was weird and annoying with loud singing lady who said she made Toyota her second home. More

by MARYANNETIBAYAN
Recommend Dealer
Yes
Employees Worked With
Joe H
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service visit was performed in a timely manner. Yes, sometimes we have some interesting customers in our service lounge! We appreciate your business! Thank you for servicing with us!

July 11, 2023

This dealership went above and beyond to assist me when I needed service. They were professional, fit me in on a busy day, and helped me tremendously! I will recommend them to everyone I know in the area! More

by Nlkennedynlk50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy and Louvwere so helpful!!!
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department went above and beyond to assist you and your vehicles servicing needs on short notice. We appreciate your business! Referrals are always welcome!

July 10, 2023

Deligent and proactive in terms of keeping my vehicle serviced and up to date for maintenance. More

by YANKY1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was above your expectations! We appreciate your business! Thank you for servicing with us!

July 09, 2023

Excellent service. The minute I arrived the person that took my car was very professional. More

by ralphholguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Tineo was very helpful in explaining to me the service that was performed.
Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was both and professional and transparent. Thank you for choosing us for service! We appreciate your business!

July 09, 2023

Dealership was efficient, friendly and great to work with when helping me purchase my car. More

by sherrygood21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Jacoby
Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with John and Tim was both friendly and efficient! We appreciate that you traveled from out of state to make your purchase with us! Thank you for your business! Enjoy your new RAV4 Prime!

July 09, 2023

Excellent service, I am very satisfied, very nice, fast and professional service,thank you very much !!! More

by BLOSSOMSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to heat that your service visit was professional and respectful of your time. Thank you for servicing with us. We appreciate your business!

July 08, 2023

buying a new car should be fun and easy. I left there happy without feeling like they got one over on me. overall it was a good experience More

by Joemaf78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Loscalzo
Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are all about transparency on pricing of our new and pre-owned vehicles! We appreciate your business! Enjoy your new vehicle!

July 08, 2023

It was. Very nice experience. Friendly staff quick service Nice waiting room Thani You very much More

by brendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was quick, friendly, and nice experience. Thank you for servicing with us! We appreciate your business!

July 07, 2023

I have been going there for several years and I always receive excellent service. I have no complaints. More

by hbetir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you have been a repeat customer for our service department. We appreciate your business! Thank you for your patronage

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