Toyota of Hackensack - Service Center

Exceptional service. Very quick and got my truck back very clean Will always use them for service Very quick and got my truck back very clean Will always use them for service More

I went for power steering flushed but they didn’t do it it looks the same, more honest it looks the same, more honest More

Servicio de atención a cliente para mantenimiento es muy malo muy groseros patanes falta de educación malo muy groseros patanes falta de educación More

I came in for a needed battery check and oil change. They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are much appreciated. I have been coming for service for many years since I purchased the car. The quality of the service and parts is very good. More

Just a bit pricey but great customer service. Could be better about the estimate for waiting time. I always get quoted but in the end, i wait longer than quoted time. However, i always get qualit Could be better about the estimate for waiting time. I always get quoted but in the end, i wait longer than quoted time. However, i always get quality service. More

In terms of customer service, am extremely disappointed in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solid in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solidified I will not return for maintenance/service or the purchase of a new vehicle. More

Very good Very good at writing anything else Very good service I’m not writing anything else very good service I’m not writing anything else very good More

Great friendly service excellent care all the workers are very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car More

Very helpful staff and quick service. Nice break room with coffee, water and other beverages and snacks. Nice break room with coffee, water and other beverages and snacks. More

customer service did not know what type of oil they used for my car, when i asked .Also the used paper mat and the plastic covering was still in the driver’s seat when i picked up the car, they should have for my car, when i asked .Also the used paper mat and the plastic covering was still in the driver’s seat when i picked up the car, they should have been removed before the customers pick up their car if they’re thinking of safety. (covid). it’s upsetting that the people in the counters are not wearing any mask anymore. ??? More