Toyota of Hackensack - Service Center

Lack of communication and because of that info is not being brought to my attention. Both my wife’s car and my truck had red notices and I only saw it when I got home. Both vehicles also needed windshiel being brought to my attention. Both my wife’s car and my truck had red notices and I only saw it when I got home. Both vehicles also needed windshield wipers and no one even noticed that. For the price of service I would think the “service” would be better. More

Excellent Service, always referring family and friends. Can a bit pricey, but all in satisfied. Can a bit pricey, but all in satisfied. More

My mechanic was awesome.. He did everything that my car needs in very little time. I would recommend him needs in very little time. I would recommend him More

I arrived at 8:20 I told the receptionist I had an appointment She sent me right in to Robert Meola. He looked up my car and saw what had to be done and promised my car would be ready in about an hour appointment She sent me right in to Robert Meola. He looked up my car and saw what had to be done and promised my car would be ready in about an hour I went into the showroom and was greeted by a lovely man who showed me the 2022 Camry XLE. He(Jose Alvarez) explained all the new technology. We sat in the car and I was able to compare it with my 2016 Camry SE. I was very impressed with the car and the salesman If the color was black I really would have been tempted to trade my car in. I’m still thinking about it. It was a very pleasant hour waiting for my car More

The service definitely met my expectations.They move The service definitely met my expectations. They move very fast over there, they don’t keep you waiting for too long. People there really Know what The service definitely met my expectations. They move very fast over there, they don’t keep you waiting for too long. People there really Know what they’re doing. Good service!!!!!!! More

Dana was awesome. Very helpful and accommodating! They were very busy but I was in and out by an hour and a half were very busy but I was in and out by an hour and a half More

I was in and out in less then an hour. People were very courteous and professional. Had a windshield crack fixed while waiting there. courteous and professional. Had a windshield crack fixed while waiting there. More

I really appreciate the service you given to me thank you very much and you are the best in the world. very much and you are the best in the world. More

None of the employees were wearing masks. The COVID numbers were rising and I didn't feel safe in the dealership although I was masked up! For now I wouldn't go back there... numbers were rising and I didn't feel safe in the dealership although I was masked up! For now I wouldn't go back there... More

Everyone at Toyota Hackensack is so helpful...from being greeted when driving in, clear directions at check in and Rob's listening to my car problems, Also thanks to the kind, careful drivers who took me h greeted when driving in, clear directions at check in and Rob's listening to my car problems, Also thanks to the kind, careful drivers who took me home so I could work, and picked me up to retrieve my long lasting Corolla. Rob kept me informed, and answered my questions. All around pleasant experience. See you next time! Caitie S More