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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,848 Reviews
Call Service Center (201) 488-7777

1,848 Reviews of Toyota of Hackensack - Service Center

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October 20, 2021

Great Service Department,Knowledgeable friendly and Great Service Department, Knowledgeable friendly and courteous! I have been having my car serviced there for a while now I won’t go any place else. More

by MFLOTARD29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana
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Oct 22, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review for our Service Department! We appreciate that you have serviced with us multiple times. Thank you for choosing us for your servicing needs! We appreciate your business!

October 20, 2021

Outstanding service and staffSpecial thanks to paul Outstanding service and staff Special thanks to paul almeida I can’t thank him enough for his help and honesty More

by NABIL74
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Paul is one of our senior Sales Associates and is known for putting clients needs first. We appreciate your business!

October 17, 2021

It did take a while but it was done didnt have an appt. It was efficient More

by MINDY_WIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
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Oct 22, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We understand that your service visit took longer than expected. We appreciate your patience in this matter. We appreciate your business! Thank you for servicing with us!

October 16, 2021

Friendly, competent service and performed in a timely manner. Waiting area is comfortable and restrooms clean. More

by DFMCNEELEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department provided service work in a timely, competent matter. We appreciate your business! We look forward to having you service with us again

October 16, 2021

I really like the way they work, it’s awesome i give a 5 start More

by MAGDELINSANTOSSURIEL.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J H
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Oct 16, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service experience with Joe Huncken was awesome! Thank you for servicing with us! We appreciate your business!

October 14, 2021

Very quick and professional service delivery. Team were very poilite and quality service offered. Car was very cleaned after the servicing More

by EYASIAMAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gallo, Louis
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October 13, 2021

Louis in service department customer service was exceptional. His attentiveness and professionalism was greatly appreciated. More

by ANTONIORIVERA1023
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis in service
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October 12, 2021

mal servicio solo fuia q me arreglaran una llanta pinchada y la dejaron igual pinchaaadaaa More

by RESTREPO449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
susana
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Oct 16, 2021 -

Toyota of Hackensack responded

Thank you for your feedback. If your concerns were not addressed during your service visit, I would like an opportunity to speak with you to see if we can resolved your concern. Jay Rim jrim@toyotaofhackensack.com

October 12, 2021

The attention received by you was very professional and satisfactory for me. I felt very comfortable and grateful for your attention. God Bless. Thanks More

by LEOBASORA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 10, 2021

Everyone is very & professional . Also convenient appointments available. Offer suggestions on services available and necessity on priority More

by SVTRICE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe h
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