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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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August 27, 2021

Always a great experience at Hackensack Toyota they are always so kind and professional we have been dealing with Fred Radulic and Billy Cole for years More

by EMDCATTANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

After numerous calls and emails to management to fix an error made by one of their employees who entered the wrong service mileage, nothing has been done yet and it has been over two weeks. More

by NYExpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management
August 26, 2021

I’ve been going to Toyota since purchasing my vehicle there. It’s convenient to make an appointment and get to. The quality of their workmanship so far meets my approval and they addressed any concerns. More

by PAM300PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 26, 2021

Toyota of Hackensack is perfect place for our vehicles maintenance.. the personal of work .. excellent..I’m very happy.. and prepared for next appointment whit my vehicle More

by GUSTAVOVEITIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
August 25, 2021

Took way too long over one hour longer than was told. Staff seemed over worked and uninterested like they were doing me a favor. Things not explained to me. Truck was done with service and parked outside More

by GUTTERCORBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know.
August 25, 2021

Good service. The solve the problem with efficiency and respect. I wold recommend this center for every thing. Good personnel and service. I would like to thank them More

by LESNAERA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

I’m very satisfied with the service very friendly team members thank everyone that is my first experience at this dealer ship very happy with the service in my car More

by JOSE_GUERRERO62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
August 23, 2021

Susana was great. I just waited too long. Almost 5hrs. Then I mentioned on appointment to do car wash. It wasn’t. I have to mentioned again after getting the car & had to wait another 15 minutes. Also lig More

by RICHIEHERDEZ3119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
August 22, 2021

Disappointed waited over an hour to be called for service. Had an appointment at 1:15 no seen until almost 2:30. Called me by my wrong name. Was alarmed to know that valet told me he was not vaccinat More

by JEAN815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep
August 22, 2021

Susana it’s very nice lady she help you a lot splend to you what your car need , very good service from people on the service area !! More

by JCNOMO201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo
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