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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews
Call Service Center (201) 488-7777

1,807 Reviews of Toyota of Hackensack - Service Center

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July 07, 2021

Service was professional and friendly. I was helped by Nick and he was very helpful and honest. The wait time wasn't longer than expected. Overall, I was very happy with my experience. More

by ERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department & Nick was both helpful and honest! We appreciate your business! We look forward to having you service with us again!

July 06, 2021

Very professional people I recommend to everyone to visit it I been customer since 2017 and I love it thank you keep up the good job More

by ERLINZENELAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with us has always been professional! Thank you for your business! Enjoy your new purchase!

July 05, 2021

I would like to recognize the young man who checked my vehicle in, although I don’t know his name . He was extremely courteous and helpful . More

by CLEMWITCH45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 06, 2021 -

Toyota of Hackensack responded

Thank you for feedback! We are glad to hear that whoever helped you was courteous and helpful! Thank you for servicing with us!

July 04, 2021

Excellent service the best price in repair the best dealer for the maintenance of my Toyota thank you very much five stars is not enoughg More

by F.E.10APRIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Miriam Shanken
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Jul 06, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was above your expectations! We appreciate your business!

July 04, 2021

The representative person attitude was not nice. Not kind, not smile. But the one young service person who helped bring my car was very friendly!! More

by YUJIFUJITA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 06, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! Not sure if this review is related to sales or service?

Jul 06, 2021 -

YUJIFUJITA31 responded

They both are working for your Service department.

July 03, 2021

Everyone at this dealership is always very professional and courteous, I always service my car here even though there are plenty of nearer dealers because of the interactions with the staff. More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember name
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Jul 06, 2021 -

Toyota of Hackensack responded

Thank you for the feedback! We go out of our way to be as professional and courteous as possible. We appreciate that you drive farther to service with us! Thank you for your business!

July 03, 2021

Everyone at the site is professional and courteous. Thank you. More

by SCIENCEBAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
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Jul 06, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that everyone was professional & courteous during your visit!

July 01, 2021

Everything was great. In and out in 90 minutes. Staff was very attentive. More

by PHIMOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat
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Jul 05, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was finished in under 90 minutes. Thank you for your business! We look forward to your next service visit!

June 30, 2021

I bought my Toyota there and I have gone back there for all service. I will continue to go back there for all future service. More

by MSDALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY GALLO
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Jul 05, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you purchased your vehicle and continue to service here with us. Thank you for your business!

June 30, 2021

Even though it was a lot of customers/ clients, I was served very fast an efficiently. Top of the line and team work seems to be the formula!!! Good job!!! More

by JULIO2768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that even though we were busy, our staff was able to serve you in a fast & efficient manner. We appreciate your business!

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