Toyota of Hackensack - Service Center

Aside from the wait to be taken in and the wait to get my car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till a guy in a white shirt told someone to get my car, service was great and my car was clean when I got it back. More

Good experience with service. Returned the car on time. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. More

Prompt and professional - just great customer service! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! More

Fast and efficient service is the norm at Toyota Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want no Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want nothing less. More

The staff are professional and offer great service. There is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. More

Susana was professional and helpful! I went in for an oil change and regular maintenance of my 2014 Rav 4 and spent $325! Too Expensive! change and regular maintenance of my 2014 Rav 4 and spent $325! Too Expensive! More

Service as usual was fast and professional. Prices are Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly and informative. More

It went well. Although it took a little while, I was happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. More

No problems. Very happy with their services. Will recommend them to friends and family. Will definitely return when vehicles need service. Wish all dealerships were like them. recommend them to friends and family. Will definitely return when vehicles need service. Wish all dealerships were like them. More

The service itself was likely fine as it has been previously, however I can't in good faith recommend a dealership where the mask policies are not being taken seriously by staff - despite signs on th previously, however I can't in good faith recommend a dealership where the mask policies are not being taken seriously by staff - despite signs on the walls requiring staff to have their noses and mouths covered, there were far too many employees not following this for me to think it was a coincidence. More