Toyota of Hackensack - Service Center

As always, I was totally satisfied with the Service Department. In the past, I was very impressed with the professionalism, knowledge and excellent guidance provided by my former Service Manager, Cedr Department. In the past, I was very impressed with the professionalism, knowledge and excellent guidance provided by my former Service Manager, Cedric Hopson, who richly deserved his recent promotion to Service Director. Drew Wise, my new Service Advisor, impressed me as well in every respect, and I look forward to working with him for my future Service Department visits. More

Problem was not fixed check engine light was back on 1 day later this service was a waste of my time and buying a service contract was a waste of my money from this dealership. I've owned 6 toyotas and t day later this service was a waste of my time and buying a service contract was a waste of my money from this dealership. I've owned 6 toyotas and this dealership by far is the most useless. More

Service was great and Nick was an amazing assistant thank you for helping me with my car service! Great communication too! I hope to go again! you for helping me with my car service! Great communication too! I hope to go again! More

Great job everything worked out very great my truck feels just like when I got it 4 years ago I will always come back see you next few months thanks very much only one thing I didn’t got a discount after I s just like when I got it 4 years ago I will always come back see you next few months thanks very much only one thing I didn’t got a discount after I spent over a 1000 $ More

Susan is a good advisor and very helpfully and make a great job, She give good advice when the car need to change any part and the good price for the service great job, She give good advice when the car need to change any part and the good price for the service More

I was there for tire replacement that had been ordered for me. It took a little longer then I expected but was finally done as well as the alignment. for me. It took a little longer then I expected but was finally done as well as the alignment. More

Love toyota staff is very pleasant they the best vehicle i am a fist time buyer and i am so happy with my purchase thanks toyota i am a fist time buyer and i am so happy with my purchase thanks toyota More

Everything was good. From the time it took to finish everything to every staff person that I encountered, it was all very nice. The whole thing was awesome. everything to every staff person that I encountered, it was all very nice. The whole thing was awesome. More

You know you will get great service and the job will be done right when you bring your car in here. Drew at the service center took great care of us. He answered all our questions and was very helpful. done right when you bring your car in here. Drew at the service center took great care of us. He answered all our questions and was very helpful. More