Toyota of Hackensack - Service Center

Always exceeding very professional and courteous they know how to listen first and properly address any needs and or concerns It’s great to see a staff that has been there for quite some time Thanks know how to listen first and properly address any needs and or concerns It’s great to see a staff that has been there for quite some time Thanks More

Good service, expedite, friendly, excellent, no complains, very good at what they do, highly recommended. I will keep using their service. Thank you very much. complains, very good at what they do, highly recommended. I will keep using their service. Thank you very much. More

Pros: Sales: Customer oriented, ready to conduct deals, Pros: Sales: Customer oriented, ready to conduct deals, friendly sales personnel, efficient-received vehicle in the same day. Service: Organized, e Pros: Sales: Customer oriented, ready to conduct deals, friendly sales personnel, efficient-received vehicle in the same day. Service: Organized, efficient, includes sanitary precautions. Cons: Sales: Long idle wait time, assumes customer knowledge-did not explain the difference and availability of the newer vehicle model, inadequate technical knowledge-vehicle was released with low tire pressure. Service: Insufficient questioning-the service was so fast and efficient that I forgot to ask questions about controls and software problems. More

Great service as always. Car was completed promptly and properly. Price was reasonable. Service Advisor, Joe, updated me on the status of the fuel pump recall. properly. Price was reasonable. Service Advisor, Joe, updated me on the status of the fuel pump recall. More

I have owned many new cars in my 79 years. Usually a new one ever three years and I have never experienced a more courteous, concerned and professional Service Department. I'm not an easy guy to please and one ever three years and I have never experienced a more courteous, concerned and professional Service Department. I'm not an easy guy to please and that I even took the time to answer this is only because how impressed I was with Cedric and all those who work for him. More

Cedric and Drew have always taken great care of me and my family. They are pleasant to work with, have a wealth of experience and look out for what's best for us and our vehicle. It's a pleasure working with family. They are pleasant to work with, have a wealth of experience and look out for what's best for us and our vehicle. It's a pleasure working with them. They are consummate professionals and gentlemen. More

Service was excellent the wait time was short in comparison to other places. The customer service of great also. I he only did what was necessary. comparison to other places. The customer service of great also. I he only did what was necessary. More

Great service experience. This was my first service appointment at Toyota of Hackensack and the advisor, Joe, kept me informed during the service and the car felt like brand new when I left. Thanks aga appointment at Toyota of Hackensack and the advisor, Joe, kept me informed during the service and the car felt like brand new when I left. Thanks again for a great experience. More

Oil change was reasonably priced and the assistance was great! The wait time was over an hour as expected but they provide a time promised that your car will be ready! great! The wait time was over an hour as expected but they provide a time promised that your car will be ready! More

They did a good service but it took them 3 times means 3 weeks to figure out what was the problem and from where the vibration was coming from. After i bought new tire and rim and issue was actually wheel b weeks to figure out what was the problem and from where the vibration was coming from. After i bought new tire and rim and issue was actually wheel bearing. It consumed a lot of time but they did it so giving it a 5 star. It was cost free as my vehicle is still under warranty. More