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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,821 Reviews

1,821 Reviews of Toyota of Hackensack - Service Center

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January 26, 2021

Service was excellent the wait time was short in comparison to other places. The customer service of great also. I he only did what was necessary. More

by JUNDEME81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2021

Great service experience. This was my first service appointment at Toyota of Hackensack and the advisor, Joe, kept me informed during the service and the car felt like brand new when I left. Thanks aga More

by Brian H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe H. - Advisor
January 23, 2021

Oil change was reasonably priced and the assistance was great! The wait time was over an hour as expected but they provide a time promised that your car will be ready! More

by JENNINTERIANO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wise
January 20, 2021

They did a good service but it took them 3 times means 3 weeks to figure out what was the problem and from where the vibration was coming from. After i bought new tire and rim and issue was actually wheel b More

by darshanmnm@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
January 20, 2021

I love toyota of hackensack ramon is a great salesman 🦦 is clean and nice and they give me good price and they clean my far gooooood More

by RICHARDCASSO222719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Corpuz, Ramon Garcia, ANGEL ALVAREZ, Nixon Gomez
January 19, 2021

I didn't think the receptionists were warm. One of them I didn't think the receptionists were warm. One of them was more friendlier to her co-worker than the customers. I felt like a number. And the second More

by Darius McCall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Wise (5-Stars)
January 17, 2021

Friendly employees , service is fast and efficient. Pricing is reasonable. Will continue to recommend to family and friends. Even in covid times, place was clean and there was enough room to keep dista More

by STACEY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

The dealer with the greatest deals and service in all of Bergen county that nobody can match is Hackensack Toyota, nobody is the word all around town. More

by gfriedland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Corpuz, ANGEL ALVAREZ
January 16, 2021

Went for a tire replacement and was told prior tire was in stock showed up to appointment and waited 45 mins to be told tire was not in stock . When they taxied out my car to me 2 people where in it on wit More

by HARRYAYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Excelente servicio honestos y respondieron a todas mis preguntas no dudarían en usar sus servicios de nuevo estoy muy contento con mi carro suv gracias Toyota of Hackensack More

by José a Velásquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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