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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,812 Reviews

1,812 Reviews of Toyota of Hackensack - Service Center

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January 07, 2021

As I enter the service area someone was ready to help .I waited a less than the hour I was told my car ready in time More

by ENA.BROWN03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Besides getting an oil change, they checked my vehicle and told me about things i didn't know where wrong it it. I also got my car washed. Thank you. More

by DAYSIREYNOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

I was in to have my tires checked because the sensor light was on again after only having put air in my tires 3 days before. They found nothing wrong with the sensor or the tires. Only recommendation wa More

by KLM501
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names
January 04, 2021

I went in for maintenance issues. While everything was good, I really would appreciate if they shared the deals and sales earlier on. I felt like the helper was doing me a favor in giving me a discount w More

by LUCIAKIM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

They gave me a same day appointment. My oil change was done promptly. My car was washed. A coupon for a discount had been sent to me and was honored. More

by HFRISCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
January 01, 2021

I had an outstanding experience servicing my newly purchased Lexus G470 at Hackensack Toyota. The entire service staff and managers are extraordinarily professional, knowledgeable, and honest, which More

by Allen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo, Cedric Hopson
December 30, 2020

Fast and excellent service. Very knowledgeable staff that works with you. Even through the epidemic they manage good cleanliness and sanitation procedures and customer safety. More

by FRESSE.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Service was quick, efficient, and clean. They took the time and effort to make sure you felt comfortable with the cleanliness of the service. Joe spelled out all the costs upfront so there were no surpris More

by pktwarrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
December 29, 2020

The staff was professional and explained what my car needed to repair, as well as the cost. My corolla is running beautiful and they washed it too. More

by MARIPETEPRAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone
December 27, 2020

Excellent dealership, great service from the service dept. always buy Toyota, never touch a Nissan, Hyundai or Chrysler. Tesla are for ignorant people who forget that electricity production creates CO2. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept names not listed in app, Alejandro Corpuz
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