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Toyota of Hackensack - Service Center
Hackensack, NJ
1,811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,811 Reviews of Toyota of Hackensack - Service Center
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Verified Customer
November 19, 2020
Good afternoon. Drew, Cedric and Ray exceeded all of my expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in Ray's expert mechanic hands. It's always been a pleasure working with your service crew at Toyota. This particular experience was exceptional in every aspect. Please thank your team for making me feel prioritized, valued and safe. Happy Thanksgiving to you and your team. More
by BRADOTTINO
Employees Worked With
Cedrc, Drew, Raymond
November 19, 2020
Service department made me wait 2 hrs for a standard oil change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back More
by JOANNEDELUCCA
Employees Worked With
SERVICE DEPARTMENT
November 19, 2020
I am always satisfied with the work done on my car. I am even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows to me they put emphasis on this area in the hiring process. Good work combined with good people = how can you go wrong. More
by BILR201
Employees Worked With
J Huncken service dept.
November 18, 2020
Every time the I go there for a service I spend couple of hounded dollars and they even wash the car . I don’t think is fear . hounded dollars and they even wash the car . I don’t think is fear . More
by CCASTILLO2838
Employees Worked With
November 17, 2020
Each and every time my car needs routine or unexpected service I can always count on the professionally and promptness of the service department. They are friendly and go the extra mile to help the custo service I can always count on the professionally and promptness of the service department. They are friendly and go the extra mile to help the customer understand the issue and if a repair is needed immediately or can wait. More
by QPHS_FOR_ARACE
Employees Worked With
November 17, 2020
The service people were very helpful and efficient they solved the number of issues I had with my new camry. I’m sorry I have nothing more to add! solved the number of issues I had with my new camry. I’m sorry I have nothing more to add! More
by HANKNAD
Employees Worked With
Service
November 16, 2020
Staff was friendly and courteous. I was moved quickly through to get me in and out as fast as possible. I felt safe in this COVID environment. through to get me in and out as fast as possible. I felt safe in this COVID environment. More
by TomWomg
Employees Worked With
Stephanie Apgar
November 15, 2020
Toyota of Hackensack Service dept. was my Camry’s main service destination for the past 7 years! I’m very satisfied with the customer experience which made me buy my next car from there yesterday. Shouto service destination for the past 7 years! I’m very satisfied with the customer experience which made me buy my next car from there yesterday. Shoutout to Drew my service consultant and Angel Alvarez that made me comfortable in the car buying process. More
by aymondo
Employees Worked With
Drew , ANGEL ALVAREZ
