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Toyota of Hackensack - Service Center
Hackensack, NJ
1,825 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,825 Reviews of Toyota of Hackensack - Service Center
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December 09, 2020
That was my first service. Very courteous and professional. The staff was excellent and friendly at toyota in Hackensack. With no doubt I will refer a friend to your company. professional. The staff was excellent and friendly at toyota in Hackensack. With no doubt I will refer a friend to your company. More
by DEZARTMARIE
Verified Customer
December 08, 2020
The service is courteous and efficient. Th waiting area is clean. It was nice being able to catch up on the news on the television is clean. It was nice being able to catch up on the news on the television More
by JUDYONEILL187
December 07, 2020
There was 1 issue that I had , since there was again an opening from the sunroof when I inspected the car at home, same problem from the previous visit that I had. Other than that, Bobby and Tyrone were go opening from the sunroof when I inspected the car at home, same problem from the previous visit that I had. Other than that, Bobby and Tyrone were good. More
by RRAMILO91
Employees Worked With
Tyrone
December 04, 2020
Excellent service! Assistant Service Manager Stephanie Apgar was a pleasure to deal with, knowledgeable, caring and friendly. The service was completed within the estimated time and the car feels great. Apgar was a pleasure to deal with, knowledgeable, caring and friendly. The service was completed within the estimated time and the car feels great. More
by Michel Kinter
Employees Worked With
Stephanie Apgar
December 04, 2020
The customer service is always nice. They handle my truck in a professional way. And I appreciate the courtesy car wash. Sometimes it takes long but this time it was reasonable. in a professional way. And I appreciate the courtesy car wash. Sometimes it takes long but this time it was reasonable. More
by CBOYSBRIDE
Employees Worked With
Tyrone
December 03, 2020
The service was not the greatest, I complained about the noise from previous work done on my brake by Hackensack, they promised to fix the problem but the brakes still make noise like the first time. noise from previous work done on my brake by Hackensack, they promised to fix the problem but the brakes still make noise like the first time. More
by AKINGBADE9
Employees Worked With
fred
November 28, 2020
Good morning!!!!!too slow, you kept me waiting too long. Good morning!!!!! too slow, you kept me waiting too long. I don't know why you guys set an hour appointment, if you guys work on an arrival order? Th Good morning!!!!! too slow, you kept me waiting too long. I don't know why you guys set an hour appointment, if you guys work on an arrival order? Thanks!! More
by wendyalonzo00
Employees Worked With
November 27, 2020
Great service. Greeted promptly. Car was ready and service completed timely. Service was an overall good experience. Will come back for next scheduled service next year service completed timely. Service was an overall good experience. Will come back for next scheduled service next year More
by JEAN815
Employees Worked With
Drew Wise
November 25, 2020
I brought my vehicle in for emergency service and one of my floor mats disappeared. The rep asked me to check everywhere. I could not find it. I am still waiting for him to respond to my request to have him my floor mats disappeared. The rep asked me to check everywhere. I could not find it. I am still waiting for him to respond to my request to have him find the one that got lost. More
by jberkowitz01
Employees Worked With
Joe from maintenance dept
