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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,810 Reviews

1,810 Reviews of Toyota of Hackensack - Service Center

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October 31, 2020

Great service. My car was fixed quickly and efficiently. I was kept up to date on what the issue was and how much it would cost to fix. More

by ROHIT_DURVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Susana from our service department provided efficient and quick maintenance for your vehicle. We appreciate your business! We look forward to having you service again with us in the future!

October 31, 2020

I have 2 Toyota dealers near me but I always return to Hackensack for service because they take care of me very satisfied thanks to Susana Chicano she explained everything so well More

by NJBENJAMIN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! The fact that you have two dealers within your vicinity and yet you travel to service here means the world to us! Thank you for your business! We look forward to having you service with us again!

October 29, 2020

My last visit was about the car service. I can say it was rather good - I have provided and demonstrated my concerns, and in 2 hours the problem was recognized and solved. Thanks guys! More

by Slava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Drew in our service department was able to provide assistance and diagnose the problem with your vehicle. Thank you for your business! You are very welcome!

October 25, 2020

I’m happy with you attention I’m not waiting too long, I’m happy with you attention I’m not waiting too long, the service is a great and fast in future I comeback to the dealer More

by josenivelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your time at the dealership was less than your expectations! We appreciate your business! We look forward to your next visit!

October 25, 2020

Great service.Promt pick up and return.Even hadthe car washed. Easy to make an appointment. Took care of recall at the same time. Will certainly use again. More

by JOAROLBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie, Brad
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that that Stephanie from our service department provided prompt service with both pickup and delivery! We appreciate your business! We look forward to being your dealer of choice for your servicing needs!

October 25, 2020

Excellent service. Super efficient and fast. On time pick up and drop off. Even cleaned my car. Thank you Hackensack Toyota you are the best! More

by CCAP915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was super efficient and fast! We appreciate your business! We look forward to servicing you in the future!

October 24, 2020

I’ve been going to Toyota of Hackensack since 2012 and Joe Huncken is always a pleasure to work with! Keep up the great customer service Joe! More

by TAWK2JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Joe Huncken provided excellent customer service during your service visit. We certainly appreciate that you have been frequenting our service department since 2012! Thank you for your business!

October 24, 2020

Toyota of Hackensack provided me withexcellent service Toyota of Hackensack provided me with excellent service to my Forerunner. The people who work here are committed to complete to making sure all cu More

by DELPICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson and Susana Chiabo
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department provided excellent service in regards to your 4Runner! We are committed to doing the best job possible for our customers! We appreciate your business! We look forward to having you service with us again in the future!

October 23, 2020

Sunday night I noticed I had a flat tire. Early Monday morning I drove to the dealership hoping to get there before the tire went totally flat. I didn't have an appointment but they took my car in and too More

by planets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that even without a appointment our service department was able to replace the flat tire on your vehicle. We appreciate that you have always chosen us for your servicing needs! We look forward to continuing that relationship. Thank you for your business!

October 23, 2020

I trust and find them reliable in their service delivery. They are very efficient and prompt on dealing with the issue at hand! Great excellent service! More

by FBARNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your review! We are glad to hear that our service department & Stephanie provided reliable and efficient service in regards to your vehicle. We appreciate your business! We look forward to having you service with us in the future!

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