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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,825 Reviews

1,825 Reviews of Toyota of Hackensack - Service Center

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October 03, 2020

The recall service on my Corolla was done quickly and efficiently. It was finished earlier than promised. My service advisor was very courteous and friendly. Top marks! More

by JEKSHADOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
October 02, 2020

This dealership is very professional. They made it very clear what was going to be done with my Toyota IM . They made this standard service go very smoothly & were kind, courteous & prompt! More

by CMDARGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was both professional and transparent! Thank you for choosing us for service!

October 02, 2020

Excellent service as usual. There isn't anything else that needs to be said. 25 word minimum is rediculous. Want 25 words, leave me alone. More

by LMORRIS519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Oct 03, 2020 -

Toyota of Hackensack responded

Thank you for 5 Star review! The fact that you received Excellent Service is all we need to know. We appreciate that you chose us for service. We appreciate your business!

October 01, 2020

The service representative was very prolife and curious. She patiently arranged a service recall appointment on my 2003 Corolla. Thank you very much for the service I received More

by DACHMAY3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ms. Susana Chiabo
Oct 01, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that Susana was patient in helping to arrange your recall service on your 2003 Toyota Corolla. We appreciate your business! Thank you for servicing with us!

October 01, 2020

The service is always great my tire pressure light was on and I only had the car since the end of June. I called & was given an appointment for that morning. They always try to take care of the customer. More

by FRANKMIGLIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
Oct 01, 2020 -

Toyota of Hackensack responded

Hi Frank! Thank you for your 5 Star review! We are glad to hear that our service department was able to schedule you even on short notice. We do our best to take care of our clients! Thank you for servicing with us!

October 01, 2020

Stephanie was great. Very knowledgable and made me want to renew service contract Also woman at Desk very helpful in registering us. We have come to expect and received great experiences More

by HOUIDA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Stephanie was both knowledgeable during your service visit. Thank you for servicing with us! We appreciate your business!

September 30, 2020

I have a Toyota Prius in need of maintenance. Toyota of Hackensack is extremely professional and helpful! It was a great exeperience. Thank you so much for your service. More

by LUOLEI777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wiaw
Oct 01, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Drew and our service department was professional regarding your maintenance needs on your Prius! We appreciate your business! We look forward to handling your service needs in the future!

September 30, 2020

My experience is always great and I always get the best treatment .people are very helpful and nice .thank you everyone for everything you do More

by NSHOMANMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 01, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Not sure whether your review pertains to sales or service, but regardless we are glad to hear that the staff was helpful & nice. We appreciate your business! We look forward to assisting you in the future!

September 29, 2020

Jonathan Munoz is a professional at his position. Follows up with the customer and answers any questions. It was a pleasure to work with him on the purchase. More

by MDADURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

The service dept is always courteous and a pleasure to work with whenever getting my vehicles service, they make you feel like family. Great environment More

by BOMBIE1090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hopson Cedric
Sep 26, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department was both courteous and a pleasure to work with. We appreciate your business! We look forward to meeting service needs in the future

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