Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,808 Reviews

1,808 Reviews of Toyota of Hackensack - Service Center

Sort by
September 03, 2020

Very polite and professional. And I don't have twenty five more words to say...ok ill say it again Very Polite and Professional. Thanks. More

by marsphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
September 02, 2020

I always receive excellent service at Toyota of Hackensack. Stephanie was very helpful and friendly. I will return because of the good experience I received. More

by TSANTOS321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
September 01, 2020

I have always found the service department to be fast, efficient and attentive. This time around, I brought my Prius in because of a hybrid system failure warning caused by mice chewing the wiring - $8000 More

by SBORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar, Cedric Hopson
August 31, 2020

I have purchased 3 cars from this dealership in the past 10 or 12 years. The reason being that the service department does a good job and I appreciate that! Recently I had issues with the serviced dept bu More

by DIANNELINK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill James for one, and Ana (not sure of her last name)
August 30, 2020

The people in the service department were extremely courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care More

by pkaufman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Fantastic Service as always!!! I have leased 6 cars so far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. More

by NORMZ5858
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Whenever I speak with Mia over the phone, she is so nice and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to More

by YELLWRSE13
Recommend Dealer
Yes
Employees Worked With
Drew Wise and Mia
August 27, 2020

Work was completed in less than the 2 hours I was told it would take to complete. Stephanie Apgar was very professional, informative and friendly. More

by NURSECECE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
August 27, 2020

La señora Susana siempre brinda muy buena atención y provee la información necesaria. El trabajo por parte del equipo fue hecho muy eficientemente y en tiempo razonable. Gracias.. More

by JORGERICARDO_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo
August 25, 2020

My routine oil change and safety check were done efficiently. I am a pleased customer for over 10 years. The service people are always courteous. More

by LEIBOWITZ613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph ?
...
155
...