Toyota of Hackensack - Service Center
Hackensack, NJ
1,808 Reviews of Toyota of Hackensack - Service Center
I always receive excellent service at Toyota of Hackensack. Stephanie was very helpful and friendly. I will return because of the good experience I received. Hackensack. Stephanie was very helpful and friendly. I will return because of the good experience I received. More
I have always found the service department to be fast, efficient and attentive. This time around, I brought my Prius in because of a hybrid system failure warning caused by mice chewing the wiring - $8000 efficient and attentive. This time around, I brought my Prius in because of a hybrid system failure warning caused by mice chewing the wiring - $8000 damage!! They worked seamlessly with my insurance company and completed the repairs - including 2 overdue recall items - on time as promised. Thank you Stephanie and Cedric! More
I have purchased 3 cars from this dealership in the past 10 or 12 years. The reason being that the service department does a good job and I appreciate that! Recently I had issues with the serviced dept bu 10 or 12 years. The reason being that the service department does a good job and I appreciate that! Recently I had issues with the serviced dept but after speaking to the service mgr they were resolved much to my satisfaction. Had they not been, I would not be doing this survey. More
The people in the service department were extremely courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care of promptly. More
Fantastic Service as always!!! I have leased 6 cars so far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. More
Whenever I speak with Mia over the phone, she is so nice and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to everyone! More
Work was completed in less than the 2 hours I was told it would take to complete. Stephanie Apgar was very professional, informative and friendly. would take to complete. Stephanie Apgar was very professional, informative and friendly. More
La señora Susana siempre brinda muy buena atención y provee la información necesaria. El trabajo por parte del equipo fue hecho muy eficientemente y en tiempo razonable. Gracias.. provee la información necesaria. El trabajo por parte del equipo fue hecho muy eficientemente y en tiempo razonable. Gracias.. More
My routine oil change and safety check were done efficiently. I am a pleased customer for over 10 years. The service people are always courteous. efficiently. I am a pleased customer for over 10 years. The service people are always courteous. More