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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,821 Reviews

1,821 Reviews of Toyota of Hackensack - Service Center

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September 09, 2020

They always take great care of me a very long time customer. Lou is the best and I would not trust anyone else with my cars. More

by HFISCHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 09, 2020

I find the prices to be quite reasonable and the service is excellent. I would say that their being so busy is a testament to the quality of service, so I never mind the wait. More

by JAYROB1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wise, Darren.
September 07, 2020

As always Toyota of Hackensack, NJ is staffed with highly professional people. I have never had an issue even when there has been a problem it is resolved to my satisfaction. They are courteous, knowledgea More

by ROSEEVALDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
September 03, 2020

Very polite and professional. And I don't have twenty five more words to say...ok ill say it again Very Polite and Professional. Thanks. More

by marsphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
September 02, 2020

I always receive excellent service at Toyota of Hackensack. Stephanie was very helpful and friendly. I will return because of the good experience I received. More

by TSANTOS321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
September 01, 2020

I have always found the service department to be fast, efficient and attentive. This time around, I brought my Prius in because of a hybrid system failure warning caused by mice chewing the wiring - $8000 More

by SBORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar, Cedric Hopson
August 31, 2020

I have purchased 3 cars from this dealership in the past 10 or 12 years. The reason being that the service department does a good job and I appreciate that! Recently I had issues with the serviced dept bu More

by DIANNELINK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill James for one, and Ana (not sure of her last name)
August 30, 2020

The people in the service department were extremely courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care More

by pkaufman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Fantastic Service as always!!! I have leased 6 cars so far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. More

by NORMZ5858
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Whenever I speak with Mia over the phone, she is so nice and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to More

by YELLWRSE13
Recommend Dealer
Yes
Employees Worked With
Drew Wise and Mia
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