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Toyota of Hackensack - Service Center
Hackensack, NJ
1,821 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,821 Reviews of Toyota of Hackensack - Service Center
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August 10, 2020
Thank you so much for finally getting my cracked windshield fixed after many months of delay because of the COVID-19 pandemic. Stephanie also found an agreeable price, and it happened within a week windshield fixed after many months of delay because of the COVID-19 pandemic. Stephanie also found an agreeable price, and it happened within a week after letting her know about the issue. Everything went smoothly, as I was able to keep working remotely while waiting in your customer lounge because of your free and excellent WiFi connection. Always a pleasure to get my car being serviced at Toyota-Hackensack More
by SZLEE2000
Verified CustomerEmployees Worked With
Stephanie
August 10, 2020
As a single mom of three with no knowledge of cars, the customer service is superby, always helpful, reassuring that I understand what’s going on with my vehicle. customer service is superby, always helpful, reassuring that I understand what’s going on with my vehicle. More
by KARLAMHARRISON0301
Employees Worked With
Mr. Hopson-Service Director
August 07, 2020
Service was timely and are willing to provide budget optoions. Staff is professional and waiting area is clean.I would highly recommend . Great service. Excellent optoions. Staff is professional and waiting area is clean.I would highly recommend . Great service. Excellent More
by FHANNA5782
Employees Worked With
Tryon
August 06, 2020
Professional friendly service. Recommended service repairs were done. No road worries. Will follow up on car service diagnostic test. Great waiting area and promotionak discounts. repairs were done. No road worries. Will follow up on car service diagnostic test. Great waiting area and promotionak discounts. More
by JB
Employees Worked With
Drew Wise
August 05, 2020
Thank you for taking care of my Corolla's overdue maintenance yesterday. Despite the heavy rains and strong winds, I was so happy to get its periodic oil-change completed without any hassles. Not onl maintenance yesterday. Despite the heavy rains and strong winds, I was so happy to get its periodic oil-change completed without any hassles. Not only the staff were accommodating (as I had to reschedule at the last minute because of the aforementioned storm conditions), the facilities were very clean (bathroom, lounge, etc) and helpful with my needs (as I had to use your guest WiFi to continue working). Lastly, Stephanie helped me in acquiring a discount-price with my periodic-maintenance bill. Really happy to get my Corolla taken care in Hackensack in the midst of the COVID-19 pandemic this summer More
by SZLEE2000
Employees Worked With
Stephanie
August 05, 2020
Service is excellent. Once I pull my vehicle forward, somebody show up immediately and take care of my vehicle. Waiting time as promised, staff very nice and courteous. somebody show up immediately and take care of my vehicle. Waiting time as promised, staff very nice and courteous. More
by almonte1563@msn.com
August 02, 2020
could not be more pleased My car would not start on Friday AAA started it and said it would be ok. It started on Saturday morning I wanted to make sure and on Saturday w My car would not start on Friday AAA started it and said it would be ok. It started on Saturday morning I wanted to make sure and on Saturday went to Toyota without an appointment and our car was taken immediately. Service advisor told us that the battery needed to be replaced approximately 1 and 1/2 hours later we Happily left with battery done More
by LADASLYNN
Employees Worked With
sorry forgot but he was friendly and helpful Always been very happy with personnel in service dept
July 29, 2020
Outstanding as usual As usual I received prompt, courteous and reliable service. Thank you team and Cedric for taking care of my vehicle! I feel confident my car is in it As usual I received prompt, courteous and reliable service. Thank you team and Cedric for taking care of my vehicle! I feel confident my car is in its best condition each time I leave the shop. More
by 4Runner
Employees Worked With
Cedric H.
July 27, 2020
Excellent!! The experience at this Toyota branch is always exceptional, I live 35 miles away from this location and I till rather make the trip for the Service o The experience at this Toyota branch is always exceptional, I live 35 miles away from this location and I till rather make the trip for the Service on my car. the prices is also reasonable. More
by AMBAR.MARTE
Employees Worked With
Kat
